Help Article

Why did I get PayPal for Marketplaces error 500?

Important: PayPal for Marketplaces is a limited-release solution at this time. It is available to select partners for approved use cases. For more information, reach out to your PayPal account manager or contact a PayPal Partner Expert.

Issue
PayPal for Marketplaces returned error 500.

Cause
At this time, PayPal for Marketplaces is available only to select partners for approved use cases. If you receive this error in the Live or Sandbox environment, your PayPal for Marketplaces use case has not yet been approved.

Solution
For more information, reach out to your PayPal account manager or contact us.
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