Help Article

Before June 30th, 2018 PayPal is requiring all account users to update their browsers to remain compliant with new security standards. You won't be able to access your PayPal account after June 30th if your browser isn’t updated. Learn how to upgrade your browser.

Why did I get a URL Masking/Framing "timing out" error during checkout?

You got a timing error during checkout.

Displaying a payment page in a frame often results in errors because of problems connecting to PayPal's processing server.

According to the PayPal User Agreement, you can't use a PayPal logo to display a PayPal payment page of any kind inside a framed page. When PayPal logos are used in a frame, the PayPal URL ( doesn't appear in the address bar, nor is the security lock displayed. PayPal customers should never enter their PayPal account password into any page with a URL that doesn't begin with "". If you use frames, look for the following line in your button code:

<form method="post" action="">

To prevent the PayPal payment page from appearing in a frame, add target="paypal" so the HTML code looks like the following line:

<form method="post" action="" target="paypal">

Note: Displaying PayPal logos in frames can also cause run-time errors for most browsers if the website uses JavaScript.
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