Why do I have to link and confirm my debit or credit card?
Linking and confirming your debit or credit card helps protect your account:
- It increases security within the PayPal community.
- It confirms your identity and verifies that you own the card associated with your PayPal account.
- It limits the risk with stolen credit cards and fake identities.
We’re sorry. The page you’re looking for is no longer available. To search again or contact us, please visit our Help Centre.
How do I confirm a debit or credit card that I've linked to my PayPal account?To confirm your credit card, well charge your card 15 HKD to generate a unique 4-digit PayPal code on your card statement. Youll need to find the code on your card statement and enter it on the PayPal website. The charge will be refunded to your card once What if I failed to confirm my debit or credit card?If the PayPal code is entered incorrectly 5 times, the credit card is disabled from the PayPal system. If you would like to use a card that has been disabled, please contact us so that we can help you reset it. Once you have re-added the credit card, How do I edit the billing address linked to my credit card?Heres how you can change the billing address for your debit or credit card: Log in to your PayPal account. Click Wallet near the top of the page. Click on the card you want to edit. Select an existing billing address or enter a new billing address. Click Save. How do I add a debit or credit card to my account?You can add a Visa, MasterCard, American Express or Discover credit card to your PayPal account. Heres how: Log in to your PayPal account. Click Wallet near the top of the page. Click Link a card under Credit cards. Enter your information. Click Save. Note:When you add a Why has my credit or debit card been charged twice?Duplicate charges may be the result of sending a payment multiple times; for example, if you clicked the Send Money button several times. If the duplicate charge is the result of multiple payments that you made, the charges will not be credited to your card. You will need How do I change the expiry date of my debit or credit card?Heres how: Log in to your PayPal account. Click Wallet near the top of the page. Click on the card youd like to update. Click Edit below the card. Update your information and click Save. Why can't I send money with my credit card?There are a few reasons why you might not be able to send money using your credit card: You may have reached the sending limit for your credit card. Log in to your account and click View beside Sending and Withdrawal Limits to find out. You may have How do I add my bank account, credit card, or debit card to my PayPal account?Unfortunately, PayPal Technical Support cant help you add payment methods to your account. For issues with adding payment methods to your account, contact Customer Service for assistance. For help resolving this issue or others, visit PayPals Contact Customer Service page.Why can't I add my card to my PayPal account?Here are some issues you may encounter when you add your card: Your card might not be compatible with the PayPal system. Find out the cards you can use with your PayPal account. If your card doesnt have a card verification code (usually a 3-digit code on the Do I need to confirm all cards in my PayPal account?Here's why you should confirm every card you add to your PayPal account: Linking and confirming your card limits the risk of stolen cards and fake identities. Once you confirm your card, the sending limit on that card is removed. Why was my customer's credit card declined?Issue PayPal didnt accept your customers credit card. An error message states, The transaction could not be completed. Please try again or Credit card not accepted. Causes PayPal typically declines a credit card when: Not enough credit or funds are available on the card. The card issuer wants What is the PayPal code and how can I find it?When you link and confirm your debit or credit card, we generate a unique 4-digit code: the PayPal code. It will show on your card statement and you will need to enter it online. Since only the owner of the card has access to the statement and to When I use my credit card or debit card to make payments, will I get charged a cash advance fee? No. When you use your credit or debit card to make payments, you will not be charged a cash advance fee topay for eBay items, Services, Auction Goods (non-eBay) or other Goods. For these types of transactions, PayPal charges your credit or debit card only for the transaction amount. What is PayPal.Me?PayPal.Me is a faster, easier way to get paid through PayPal. Just share your unique PayPal.Me link with your friends or customers. They can simply tap on your link, type in the amount and confirm to pay. They dont even have to know your email address or install Why can't I send money through PayPal with my credit card?These could be some of the reasons why you werent able to make a PayPal paymentusing your credit card: Your card issuer might be having technical issues that prevent us from requesting an authorisation on your card. Your card issuer might block the payment for security reason as What if I use the Issue Refund link, but I don't have the total amount available in my PayPal balance?When you send a refund using the Issue Refund link, we deduct the total amount of your refund from your PayPal balance. If your PayPal balance does not cover the refund: If you have a confirmed U.S. bank account, we'll withdraw the amount of the refund from your Questions about eBayeBay and PayPal are now separate companies. Although were no longer part of the same group of companies, we remain committed to our customers. Learn more about the separation. You may find answers to most of your eBay questions in the eBay Help Centre. Here are links to Why was money automatically transferred from my bank account or credit card to my PayPal balance?You may have set up automatic transfers to your PayPal balance to cover micropayments (less than $4.00 USD). Heres how to review and update your settings: Log in to your PayPal account. Click Settings at the top of the page. Click My account settings. Click Update beside My How do I confirm my US bank account?When you add a US bank account, PayPal will make two deposits for amounts between $0.01 and $0.99 USD to your bank account. You should see the deposits in your bank account in two to four business days. To confirm your bank account, first find out the amounts
Related articles are currently unavailable
Video is not available
You were logged out to help protect your account.