Why do I have to link and confirm my debit or credit card?
Linking and confirming your debit or credit card helps protect your account:
- It increases security within the PayPal community.
- It confirms your identity and verifies that you own the card associated with your PayPal account.
- It limits the risk with stolen credit cards and fake identities.
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How do I confirm a debit or credit card that I've linked to my PayPal account?To confirm your credit card, we’ll charge your card 15 HKD to generate a unique 4-digit PayPal code on your card statement. You’ll need to find the code on your card statement and enter it on the PayPal website. The charge will be refunded to your card once What if I failed to confirm my debit or credit card?If the PayPal code is entered incorrectly 5 times, the credit card is disabled from the PayPal system. If you would like to use a card that has been disabled, please contact us so that we can help you reset it. Once you have re-added the credit card, How do I edit the billing address linked to my credit card?Here's how you can change the billing address for your debit or credit card: Log in to your PayPal account. Click Wallet near the top of the page. Click on the card you want to edit. Select an existing billing address or enter a new billing address. Click Save. How do I add a debit or credit card to my account?You can add a Visa, MasterCard, American Express or Discover credit card to your PayPal account. Here's how: Log in to your PayPal account. Click Wallet near the top of the page. Click Link a card under "Credit cards". Enter your information. Click Save. Note: When you add a Why has my credit or debit card been charged twice?Duplicate charges may be the result of sending a payment multiple times; for example, if you clicked the Send Money button several times. If the duplicate charge is the result of multiple payments that you made, the charges will not be credited to your card. You will need How do I change the expiry date of my debit or credit card?Here's how: Log in to your PayPal account. Click Wallet near the top of the page. Click on the card you'd like to update. Click Edit below the card. Update your information and click Save. Why can't I send money with my credit card? There are a few reasons why you might not be able to send money using your credit card: You may have reached the sending limit for your credit card. Log in to your account and click View beside 'Sending and Withdrawal Limits' to find out. You may How do I confirm the bank account linked to my PayPal account?You first need to add your bank account to your PayPal account. To confirm your bank account, we'll deposit 2 small amounts (each between $0.01 and $0.99 HKD) into your bank account. These amounts will show on your bank statement within 2 to 3 business days. You can Why can't I add my card to my PayPal account? Here are some possible reasons why you failed to add your card: A card can be added to only one PayPal account at a time. If your card has been added to another PayPal account, you can remove the card or use another card before trying again. Your Do I need to confirm all cards in my PayPal account?Here's why you should confirm every card you add to your PayPal account: Linking and confirming your card limits the risk of stolen cards and fake identities. Once you confirm your card, the sending limit on that card is removed. Why was my customer's credit card declined?Issue PayPal didn't accept your customer's credit card. An error message states, "The transaction could not be completed. Please try again" or "Credit card not accepted." Causes PayPal typically declines a credit card when: Not enough credit or funds are available on the card. The card issuer wants When I use my credit card or debit card to make payments, will I get charged a cash advance fee? No. When you use your credit or debit card to make payments, you will not be charged a cash advance fee to pay for eBay items, Services, Auction Goods (non-eBay) or other Goods. For these types of transactions, PayPal charges your credit or debit card only for the transaction amount. What is the PayPal code and how can I find it?When you link and confirm your debit or credit card, we generate a unique 4-digit code: the PayPal code. It will show on your card statement and you will need to enter it online. Since only the owner of the card has access to the statement and to What is PayPal.Me?PayPal.Me is a faster, easier way to get paid through PayPal. Just share your unique PayPal.Me link with your friends or customers. They can simply tap on your link, type in the amount and confirm to pay. They don’t even have to know your email address or install Why haven't I received the 2 small deposits from PayPal to confirm my bank account?If you've already confirmed a credit or debit card If you’ve already added and confirmed a card on your PayPal account, your account should be verified now and ready for use. You don’t need to wait for the 2 small deposits to confirm this bank account. If you haven't confirmed Why can't I send money through PayPal with my credit card?These could be some of the reasons why you weren't able to make a PayPal payment using your credit card: Your card issuer might be having technical issues that prevent us from requesting an authorisation on your card. Your card issuer might block the payment for security reason as What if I use the Issue Refund link, but I don't have the total amount available in my PayPal balance?When you send a refund using the Issue Refund link, we deduct the total amount of your refund from your PayPal balance. If your PayPal balance does not cover the refund: If you have a confirmed U.S. bank account, we'll withdraw the amount of the refund from your Questions about eBayeBay and PayPal are now separate companies. You may find answers to most of your eBay questions in the eBay Help Centre. Here are links to some of the more commonly asked questions: How do I link my PayPal and eBay accounts? - Please note that you can Why was money automatically transferred from my bank account or credit card to my PayPal balance?You may have set up automatic transfers to your PayPal balance to cover micropayments (less than $4.00 USD). Here’s how to review and update your settings: Log in to your PayPal account. Click Settings at the top of the page. Click My account settings. Click Update beside 'My
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