Where do I find an explanation about a payment status?
Here's how to find an explanation about a payment status:
- Log in to your PayPal account.
- Click History
- Click Payment status glossary above your transaction history.
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Can I cancel a payment that I've already sent? You can cancel a payment you've sent if its status is "Unclaimed" in the " Payment Status " column. "Unclaimed" means the recipient hasn't received or accepted your payment yet.How do I check Payment Status on my PayPal Here™ app? • Green tick icon shows the payment has processed correctly • Clock iconWhy was my payment unclaimed? If the recipient hasn’t accepted the payment yet, the payment status will appear as “unclaimed”. There are a few reasons why your payment might be unclaimed:I sent money to the wrong email address but the payment is completed. What do I do? If the payment status is Completed, you need to ask the recipient to send you a refund. You’ll find the recipient’s contact details on the Transaction Details page.Why is the order status pending? If the order status is "Pending", your order has been received by the seller, but your payment has not yet been processed.How can I view the status of my refund? near the top of the page. Click the payment you would like to refund. Click Refund this paymentHow will PayPal let me know when a payment is under Payment Review? If you use PayPal Instant Payment Notification (IPN) or an API, the payment appears as Pending with reason of Payment Review. We'll send another IPN notification when the Payment Review is complete. You can also check for an updated status by API.My payment is on hold due to an open dispute, claim, or chargeback. Why? The seller can use these funds to issue a refund anytime during the dispute by using the Refund link in the Transaction Details page. Once the dispute, claim, or chargeback is resolved, the remaining funds will be released. You can view the current status of an open dispute or claim in the Resolution Centre by logging in to your account.What does "Uncleared" mean? An Uncleared payment refers to an eCheque that is in the process of being approved and transferred to the recipient's PayPal account. ... It is best not to send the product until the status of the transaction is "Cleared" and you have been paid. The Expected Clearing Date is shown next to the status of the transaction. ... Once the funds have been cleared, you’ll see Cleared in the status section of the Account Overview page.What is Preselling? If fundraisers accept payments independent of their reward based campaign for the future delivery of a product or service it is considered Preselling. ... Accounts with heightened risk may require us to take action such as imposing a payment hold or reserve. Sometimes this review takes time and in rare situations , an account may immediately be put on hold until the review can be completed. ... Accepting payments unrelated to the campaign for a high risk business through the same account.Why has my credit or debit card been charged twice? Duplicate charges may be the result of sending a payment multiple times; for example, if you clicked the Send Money button several times. If the duplicate charge is the result of multiple payments that you made, the charges will not be credited to your card. ... To check for duplicate payments , please consult your History page. ... Click the status of any transaction for more information.What are the fees for currency conversion? When you use PayPal to convert money into or send a payment in a different currency, you can view the conversion rate at the time of the transaction. The foreign exchange rate is determined by a financial institution, which is adjusted regularly, based on market conditions .My payment wasn't flagged for Payment Review. Does that mean that PayPal has cleared it and it is protected? No. Payments that aren't flagged for Payment Review follow the normal Seller Protection guidelines. For full details about the eligibility requirements of PayPal Seller Protection, click LegalWhich email address will my buyers send payments to? When you receive a payment for an item listed on eBay with PayPal as a payment option, the payment is sent to the email address designated in the Sell Your Item form for that listing.How do I send a payment in a different currency using my credit card? When paying in a different currency with your credit card, you have two options to convert the money. Use PayPal's conversion process to complete your transaction using your card's currency. Receive a invoice in the currency listed on the seller's invoice.How do I send a payment to someone’s email address? You can send a payment to anyone if you know their email address. Simply follow the steps below:Why does my withdrawal status show Complete but the funds aren’t in my bank account? status means we have processed your withdrawal. It still may take your bank several days to make the money available in your bank account.What does it mean if a seller or buyer is Verified or Unverified? Verification increases the security of our payment network for sellers and buyers. Verification gives PayPal additional evidence of a member's identity and lets others know that you have completed this process.
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