Why can't I add my card to my PayPal account?
Here are some issues you may encounter when you add your card:
- Your card might not be compatible with the PayPal system. Find out the cards you can use with your PayPal account.
- If your card doesn't have a card verification code (usually a 3-digit code on the back of your card), you can't use that card on your PayPal account.
- A debit or credit card can be linked to only one PayPal account at a time. If your card has been linked to a PayPal account before, you'll need to remove the card before linking it to a different PayPal account.
- The billing address you provide must exactly match the one shown on your card statement. Check your debit or credit card statement to confirm that the addresses match.
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Which cards can I use with my PayPal account?You can use Visa, MasterCard, or American Express to make payments through PayPal. Debit cards displaying a MasterCard, Visa or American Express logo are accepted too. A debit or credit card can be registered to only one PayPal account at a time. For security reasons, you can only Why can't my customers choose a ship-to address other than the default address for their PayPal account?When your buyers use PayPal hosted buttons, PayPal prepopulates the Shipping Address field with the buyer's default shipping address (the address stored in their PayPal account). To enable buyers to override this setting, update your PayPal buttons to include an advanced variable that prompts the buyer to specify Why can't I send money with my credit card? There are a few reasons why you might not be able to send money using your credit card: You may have reached the sending limit for your credit card. Log in to your account and click View beside 'Sending and Withdrawal Limits' to find out. You may How do I add a debit or credit card to my account?You can add a Visa, MasterCard, American Express or Discover credit card to your PayPal account. Here's how: Log in to your PayPal account. Click Wallet near the top of the page. Click Link a card under "Credit cards". Enter your information. Click Save. Note: When you add a Can I withdraw money from my PayPal account to my credit card?No. You can only withdraw money from your PayPal account to your local bank account.Can I add a foreign bank account to my PayPal account?No. If you registered your PayPal account as a Hong Kong account, you can only add bank accounts from banks located in Hong Kong or in the U.S.Can I add someone else’s bank account to my PayPal account? No. The name on your PayPal account must match exactly the name on your bank account.Why can't I send money through PayPal with my credit card?These could be some of the reasons why you weren't able to make a PayPal payment using your credit card: Your card issuer might be having technical issues that prevent us from requesting an authorisation on your card. Your card issuer might block the payment for security reason as Why can’t I make a payment with my American Express card?At the moment, PayPal doesn’t support the following currencies when a payment is made using an American Express card: Brazil Real (BRL) Israel Shekel (ILS) Malaysian Ringgit (MYR) Mexico Peso (MXN) Philippine Peso (PHP) South African Rand (ZAR) New Taiwan Dollar (TWD) Thai Baht (THB) Turkey Lira (TRY) What if I can no longer access the email address for my PayPal account?If you know the email address and password for your PayPal account, You can log in and change the email address you use to log in. Here’s how: Log in to your PayPal account. Click Settings (the gear icon) at the top right corner of the page. Click Edit next to email address Why is my account limited?Reasons for Account Limitations There are a number of reasons why your account could be limited. For instance, if we suspect someone else could be using your account, or your credit or debit card provider alerts us that there was an unauthorised charge, we’ll limit it for your Why was money automatically transferred from my bank account or credit card to my PayPal balance?You may have set up automatic transfers to your PayPal balance to cover micropayments (less than $4.00 USD). Here’s how to review and update your settings: Log in to your PayPal account. Click Settings at the top of the page. Click My account settings. Click Update beside 'My My account is limited. Can I send an invoice to my buyer?No, if your account is limited, you need to go to the Resolution Centre to remove the limitation placed on your account, before being able to send an invoice to your buyer.Why is my account limited (Seller)?Reasons for Account Limitations as a seller Your account could be limited in order to comply with regulatory requirements or PayPal Acceptable Use Policy. For example, selling banned items such as prescription drugs or guns. Another reason why your account could be limited is seller performance indicating your account is Why do I need to verify my account? Verification lifts the sending and withdrawal limits on your PayPal account. Once you've reached the sending limit, you need to verify your PayPal account if you want to continue sending money. Can I reopen my PayPal account?No, once you close your PayPal account, it cannot be reopened. You can open a new account, but it won't include your previous transaction history.How do I add a bank account to my PayPal account?Here's how to add your Hong Kong or US bank account to your PayPal account: Go to your Wallet. Under "Bank accounts", click Link a bank account. Select the country of your bank, and fill out the rest of the form. Follow the instructions. Why do you need my postal address when registering a PayPal account? PayPal needs your postal address because we use it as your default billing address. In addition, some credit card companies use your postal address for authentication purposes, even if you have a different billing address. Why do I have to link and confirm my debit or credit card?Linking and confirming your debit or credit card helps protect your account: It increases security within the PayPal community. It confirms your identity and verifies that you own the card associated with your PayPal account. It limits the risk with stolen credit cards and fake identities. When you
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