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Help Centre > Payments/Cancel a payment > Money was taken from my PayPal account by a merchant. How did this happen?

Money was taken from my PayPal account by a merchant. How did this happen?

You may have entered into a Billing Agreement with PayPal allowing this merchant to withdraw funds from your PayPal account.
To see which Billing Agreements are in effect for your PayPal account:
  1. Log in to your PayPal account.
  2. Click Settings (the gear icon) on the top right corner of the page
  3. Click Payments.
  4. Click Manage pre-approved payments under “Pre-approved payments”.
  5. Select the Billing Agreements.
Note: If you did not enter into an agreement, report the problem to the Resolution Centre.
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