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How does PayPal support crowdfunding? We support crowdfunding by offering a more convenient and secure way to accept payments, helping you make your idea a reality. We do all the following to help you have a successful campaign: Engage you early in the process.Is PayPal Mobile App available? If you’re having issues downloading the app, please contact the technical support of the app store on your mobile device for further assistance .Why is the payment I received under review? PayPal reviews all transactions to help sellers avoid risk. If we think that a payment might be risky or fraudulent, we'll review it and ask you to wait until our review is complete before shipping. This review can take up to 24 hours.How long will it take to investigate my claim? In order to ensure that each customer receives individual attention and to provide a reasonable time for each party to respond to our inquiry, we require approximately 30 days to resolve a complaint. In some instances this investigation can take longer, depending on the number of parties involved or the complexity of the situation.How can I resolve a claim filed against me? After a dispute has been escalated to a claim and is being reviewed by PayPal, we will help you resolve it by presenting you with some options. To resolve a PayPal claim, follow these steps: Log in to your PayPal account.How do I remove the limitation on my account? Click Resolve in the Action column. Please note that you may be asked to provide documents to help resolve the limitation on your account.How do I download my transaction history? We keep a record of all your PayPal transactions. You can download your transaction history into Quicken, QuickBooks, or as a comma-delimited or tab-delimited file. A comma-delimited or tab-delimited file can be opened in any spreadsheet program, such as Microsoft Excel.How do I change the name on my PayPal account? We can help you change the name on your account if it's misspelled or if you've legally changed your name. However, it is not possible to change the name on your account to another person's name.Why do I have to link and confirm my debit or credit card? Linking and confirming your debit or credit card helps protect your account: It increases security within the PayPal community. It confirms your identity and verifies that you own the card associated with your PayPal account.What is Geo-location and how do I turn it on in my iPhone? Geo-Location uses the iPhone’s Location Services to determine where payments are processed. Knowing where a payment took place helps customers recognise their transactions. In order to accept payments with PayPal Here™ you must have Location ServicesWhat is Payment Review? Payment Review is an early warning system designed to help protect sellers from fraudulent payments. It's automatic and you don't have to sign up for it.How long will it take to restore my account access? You can help speed up the review process by completing the steps listed in the Resolution Centre. Once you’ve done this, we’ll review the case and send you an email with the outcome of the review.What are micropayments? To sign up for the micropayments, please contact our Customer Service by clicking Help at the bottom of any PayPal page.Is it ok to offer rewards to campaign donors? Yes, you can give rewards to donors. Rewards should be related to your campaign or can be promotional items such as mugs, t-shirts, or calendars. Clearly defining your campaign, adding disclaimers to your website and marketing material will help you to launch a successful campaign.What if I failed to confirm my debit or credit card? If you would like to use a card that has been disabled, please contact us so that we can help you reset it. Once you have re-added the credit card, you can enter your PayPal code again.Why should I use PayPal? Accepting PayPal may attract more buyers, including new customers from different parts of the world where we offer our services. Buyers can be confident that they will be able to purchase from you without sharing their financial information. As a seller, you can trust that our advanced technologies will help make processing payments safer for you.What is a One-Time Passcode? The One-Time Passcode is a random number generated by our system when you log in to your PayPal account. When you make a phone call to PayPal customer service, you can provide us the One-Time Passcode to identify yourself more quickly than any other authentication method. The One-Time Passcode helps put you through to a customer service staff most quickly.
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