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Help Centre > Payments/Refunds > What is Return Shipping on Us and how do I activate it?

What is Return Shipping on Us and how do I activate it?

The PayPal Refunded Returns service can help to cover the cost of return shipping for eligible items back to the seller. To start requesting refunds on your return shipping costs, click  Activate for free  on our "Refunded Returns" page.

How do I request for Refunded Returns?

Once activated, you can ask for a refund on your return shipping cost for eligible items, up to $20USD per refund request. To qualify for Refunded Returns, please return the purchased item to the seller within the required timeframe and retain your postage receipt and documentation as outlined within the  Terms & Conditions .
 
  1. Go to  Activity  and locate the transaction of the item you have returned.
  2. Click the transaction and then click Request return shipping refund.
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