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What is PayPal Seller Protection? PayPal Seller Protection is a form of protection that we provide for sellers with a PayPal Account. It is available for eligible payments made through eBay and outside of eBay which involve buyers purchasing through PayPal Accounts in any country. If your buyer files a reversal, claim or chargeback against you due to unauthorized transactions or for items not received, PayPal will cover the full amount of your eligible transaction and waive the chargeback fee if applicable.What is PayPal Buyer Protection? When you pay with PayPal on any website, PayPal Buyer Protection offers you comprehensive protection if your eligible transaction has a problem. If an item doesn’t arrive or is significantly not as described, we’ll help you get a full refund.Where can I find the amounts of the random deposits PayPal made to my US bank account? When you registered your US bank account, PayPal made two small deposits to your bank account These deposits should post to your US bank account within two to three working days. To find the amounts of these deposits, you can look at your bank account statement or contact your bank's customer service department.How do I place a PayPal logo on my website? To manually insert our standard logos into your website, visit the Online Logo Centre to choose the type of graphics you need. Log in to your PayPal account. Click Merchant ServicesHow do I clear my log-in information from the PayPal checkout? When you pay with PayPal , you can have PayPal remember your email address and your password on some websites. If you don't want PayPal to remember you at checkout, here's how to change your settings:How do I convert my PayPal balance to a different currency? You can convert some or all of your PayPal balance from one currency to another currency. Here’s how to convert your PayPal balance to a different currency: Log in to your PayPal account.Where can I find PayPal's currency exchange rates? Here's where you can see our currency exchange rates: Log in to your PayPal account. Click PayPal balanceCan I appeal the outcome of a PayPal claim? Here's how: Log in to your PayPal account. Click Resolution CentreWhat is PayPal's policy regarding intellectual property rights? PayPal prohibits transactions for counterfeit items and unauthorised replicas or copies of items. Examples include (but are not limited to) counterfeit watches, handbags or accessories, and unauthorised copies of software programs, video games, music, movies, television programmes and photographs. Users that offer access to copyrighted materials through PayPal must maintain an adequate process to receive and resolve infringement notifications from rights owners.I paid with PayPal before signing up. Can I open a dispute? To file a dispute from a purchase receipt you will need to first register a PayPal account. Here's how to register your PayPal account: Access the email receipt from the purchase a dispute will be filed.What is PayPal's policy regarding transactions for narcotics, steroids and controlled substances? PayPal prohibits all transactions for illegal drugs and any product that it determines may be a risk to consumer safety. To identify products that jeopardise consumer safety, PayPal reviews laws, regulations and other government actions, other available evidence, and marketing content related to the product. Some products may be regulated differently depending upon the jurisdiction of the user.What is PayPal's policy regarding transactions for prescription drugs? PayPal restricts transactions for prescription drugs and certain products that are regulated by governmental agencies. In addition, transactions for certain medical devices must comply with all applicable regulations.If I used PayPal but don't have a PayPal account, how can I view my transaction history? When you sign up for a PayPal account, you can view purchases you made as an unregistered PayPal user as long as you sign up with the same email address and credit card used for the previous transactions.What is PayPal’s policy on transactions that involve credit repair or debt settlement services? PayPal does prohibit transactions for certain credit repair, credit counseling or debt settlement services based upon the consideration of several factors. PayPal will prohibit transactions for services associated with any of the following activities:What is the PayPal code and how can I find it? When you link and confirm your debit or credit card, we generate a unique 4-digit code: the PayPal code. It will show on your card statement and you will need to enter it online. Since only the owner of the card has access to the statement and to that code, this process lowers the risk of stolen cards and fake identities.What is PayPal's policy regarding payments for goods and services that may promote hate, violence or intolerance? PayPal is a worldwide company with account holders in many countries where the possession or sale of certain items associated with hate organisations is a criminal offence. To determine what goods and services should be prohibited, PayPal carefully considers the following factors:How do I withdraw my PayPal balance in different currencies? You can only withdraw from one currency balance at a time. To withdraw the total amount of funds in your PayPal account, you need to transfer all funds to one balance in HK or US dollars.Is my transaction eligible for PayPal Seller Protection? How can I check? To be eligible for PayPal Seller Protection, you must meet all the following requirements: You must have a PayPal account registered in one of the APAC countries covered under PayPal’s Seller Protection. The transaction must be paid for in a single payment from one PayPal account.How do I know if an email is from PayPal? You’ll know if an email is from PayPal when:
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