Is it ok to offer rewards to campaign donors?
Yes, you can give rewards to donors. Rewards should be related to your campaign or can be promotional items such as mugs, t-shirts, or calendars. Clearly defining your campaign, adding disclaimers to your website and marketing material will help you to launch a successful campaign.
When offering rewards you must:
- List the type of rewards you’re offering in exchange for each donation amount.
- Include a disclaimer on your campaign site and marketing material that you will make a best effort to provide the reward but delivery is not guaranteed.
Rewards that are not allowed include:
- Gold or silver coins or bullion
- Raffle tickets
- Gift cards
- A right or interest in property
Reward-based campaigns without a delivery disclaimer or with concurrent advance product sales will be considered Preselling and may be subject to payment holds.
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Why is it important to renew my API Certificate?API Certificates are used to authenticate you to PayPal APIs. If your Certificate expires, PayPal can't authenticate you as a valid API user. As a result, you won't be able to process any transactions via the APIs. If your Certificate has expired, you can renew or change your I'm a developer and want to create a crowdfunding campaign platform, where do I get started?Here's how you can create a crowdfunding campaign platform: Sign up for PayPal Developer to innovate, test, and go live. Accept the PayPal Developer Agreement. Create an Adaptive Payments application. This is the PayPal product that supports crowdfunding models. To use Adaptive Payments, your PayPal Business Account must be in Does it cost money to open a PayPal account?There's no charge to open a PayPal account and to transfer money from your bank account to your PayPal account. There is also no charge to purchase items using your PayPal account. There are fees in other cases, such as: Receiving payments for goods and services. Receiving payments How long will it take to restore my account access?The time it takes depends on your specific case. For the most accurate estimate, please consult any emails we sent you about your case. To view the status of your case, log in to your PayPal account and click Resolution Centre at the top of the page. You How long will it take to investigate my claim?In order to ensure that each customer receives individual attention and to provide a reasonable time for each party to respond to our inquiry, we require approximately 30 days to resolve a complaint. In some instances this investigation can take longer, depending on the number of parties involved Do I need to change the file extension for my cert_key_pem.txt file to .pem for it to be recognized as PEM format?No, the issued cert_key_pem.txt file you download from PayPal is ready for immediate use. You won't need to manually change the file extension for it. Note: This file contains both your public certificate and your private key. It should remain unaltered and be stored in a secure location What crowdfunding campaigns does PayPal support?The three types of crowdfunding models that we generally support in Hong Kong are: personal fundraising, charitable fundraising and reward-based funding. Campaign submissions are subject to review and approval. Personal fundraising includes things like raising money for personal or family medical bills, funeral expenses, education, or vet bills. What is Preselling?If fundraisers accept payments independent of their reward based campaign for the future delivery of a product or service it is considered Preselling. When fundraisers engage in preselling, PayPal may hold the money to help ensure that buyers receive the product or service they paid for What is the easiest way to calculate fees?One of the easiest ways to calculate PayPal fees paid for the year is to input your fee deductions into Microsoft Excel by following these steps: Download your transaction history for the year and import it into Microsoft Excel. Make sure to download your history as "Comma" or What information is required to open a Personal PayPal account?To open a personal PayPal account, you'll need to provide your name, address, phone number, and email address. We also ask that you create a password for your PayPal account and choose two different security questions to answer. This information is necessary for us to protect you from Why hasn't my money been deposited into my bank account? It has been more than five to seven working days.It can take up to 7 working days for your money to get to your bank account. If it’s been longer than 7 working days, your bank may have had a problem with your request. Common problems include an incorrect account number or sort code, or a bank My payment is on hold due to an open dispute, claim, or chargeback. Why?When a dispute, claim, or chargeback is open, the funds will be held in the seller's account and will not be available for use. The funds cannot be withdrawn and will be considered "disputed" until the dispute, claim, or chargeback is resolved. This ensures that the funds are What version of PHP is required to use the PayPal SDK for PHP?PHP Requirements are as follows: PHP 5.3 and above. cURL extension with support for OpenSSL. PHPUnit 3.5 for running test suite (optional). Composer. For more information regarding the PayPal SDK for PHP, go to GitHub.My account is limited. Can I send an invoice to my buyer?No, if your account is limited, you need to go to the Resolution Centre to remove the limitation placed on your account, before being able to send an invoice to your buyer.Is there an alternative to command-line access when setting up the PHP SDK samples?If you don't have command-line access to install the PHP SDK samples, here's how to manually set up the samples: Create a new file in: <SDK_ROOT>/samples/php/ Name this file ppsdk_include_path.inc Open this file and add the following: <?php set_include_path('path_to_sdk_root'. DIRECTORY_SEPARATOR . 'lib' . PATH_SEPARATOR . get_include_path()); ?> What does it mean if my account access is limited?When your account access is limited, it means that you won’t be able to do certain things with your PayPal account. For example, you might not be able to send or withdraw money. Most of the time, you can fix this by visiting the Resolution Centre and providing What is Payment Review and how do I integrate it?The Payment Review feature identifies high-risk transactions and notifies merchants of the review so they can hold shipments until PayPal has evaluated the transaction risk. PayPal currently notifies merchants of the review through email and transaction status within their PayPal account. For transactions on eBay, eBay API and What is Express Checkout and how does it work?Add PayPal as a payment option to any checkout with Express Checkout. Express Checkout offers the ease of convenience and security of PayPal, can be set up in minutes, and turns more shoppers into buyers. How does it work? With Express Checkout, your customers can complete transactions in What is PayPal Invoicing and how does it work?PayPal Invoicing makes it simple to send professional, customized invoices. PayPal emails your customer a link to the invoice or you can supply a link in your own email. Your customer then views invoice details and securely pays with a credit card, debit card, PayPal, or PayPal Credit.
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