What crowdfunding campaigns does PayPal NOT support?
Lending and equity-based campaign models are currently not supported.
- Lending-based campaigns involve individuals contributing to a loan package where the campaign owner borrows from the package promising to pay back investors, usually with interest.
- Equity-based campaigns involve individuals receiving some sort of equity or security in the company for their contribution.
PayPal does not support campaigns that would violate our Acceptable Use Policy or activities that violate any law, statute, ordinance, or regulations such as:
- Currency exchange
- Refinancing debts
- Lotteries and gambling
- Get rich quick schemes
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What crowdfunding campaigns does PayPal support?The three types of crowdfunding models that we generally support in Hong Kong are: personal fundraising, charitable fundraising and reward-based funding. Campaign submissions are subject to review and approval. Personal fundraising includes things like raising money for personal or family medical bills, funeral expenses, education, or vet bills. How does PayPal support crowdfunding?We support crowdfunding by offering a more convenient and secure way to accept payments, helping you make your idea a reality. We do all the following to help you have a successful campaign: Engage you early in the process. Provide you with upfront guidelines and expectations. What currencies does PayPal for Marketplaces support?PayPal for Marketplaces enables you to accept payments in currencies across the globe, including: Canadian Dollars Euros British Pounds U.S. Dollars Japanese Yen Australian Dollars New Zealand Dollars Swiss Francs Hong Kong Dollars Singapore Dollars Swedish Kronor Danish Kroner Polish Zlotys Norwegian Kroner Hungarian Forints Czech Koruny Israeli What does FATCA require PayPal to report?If we determine that an account is reportable under FATCA (based on its analysis of account holder information), we must either report information to the local tax authority of the account, or to the IRS if the applicable account balance has reached a certain threshold. The reportable information What information about PayPal Here should I include in my support ticket?When submitting a support ticket concerning PayPal Here, it's important to provide as much detailed information as possible. The more details you provide describing your question or problem, the more quickly we can pinpoint the specifics of your issue and respond. The information in your support ticket should What information will you need about my crowdfunding campaign?In some circumstances, you or your organisation may need to submit additional information so we can verify your campaign. Some examples of this may include: Full legal name Residential Address or documents to verify it Business or trading address or documents to verify it Date of Birth Government Can I request money from someone who does not have a PayPal account?Yes. Recipients receive an email notification prompting them to sign up for an account. This feature is available for the following Website Payments buttons: Buy Now and Add to Cart buttons. Recipients can pay you with their credit cards through PayPal if you are a merchant.What is PayPal Invoicing and how does it work?PayPal Invoicing makes it simple to send professional, customized invoices. PayPal emails your customer a link to the invoice or you can supply a link in your own email. Your customer then views invoice details and securely pays with a credit card, debit card, PayPal, or PayPal Credit. What if a buyer does not receive an item I sent? How can I prove that I sent it?One way to show proof is to use a carrier with online tracking. For transactions involving merchandise worth 750USD or more, keep an online receipt in the form of a signature from the recipient as proof of shipment. To view the specific terms and conditions, click Legal at Does Express Checkout via Braintree SDK support multiple currencies?Express Checkout via Braintree SDK supports a single currency, which is the default currency associated with the Braintree account in the country. If you want to accept payments in multiple currencies, PayPal recommends a REST API-based integration, or a regular Braintree account.Does Express Checkout Braintree Direct support multiple accounts?The Braintree and PayPal account structures are different. If your business is large enough to use multiple accounts, PayPal recommends that you use REST APIs or the Braintree SDK for all payments.What does "Uncleared" mean?An Uncleared payment refers to an eCheque that is in the process of being approved and transferred to the recipient's PayPal account. This process can take up to 4 days. It is best not to send the product until the status of the transaction is "Cleared" and you What kinds of transactions are not eligible for PayPal Seller Protection?Here are some examples for your reference: Claims or chargebacks for items which are significantly not as described. Items that you deliver in person, including at a physical store. Digital goods such as music or computer game downloads. Direct card payments not made through a PayPal account and email What FATCA documentation does PayPal collect and how do I provide it?According to FATCA, the information that we must collect may include, but isn't limited to, the account holder’s address and U.S. TIN (if a U.S. person) or other TIN. A business entity can be required to provide: Its country of incorporation. Its business type or classification under FATCA. What format does the API timestamp use?Each API response contains a timestamp with the date and time in Universal Time Coordinated/Greenwich Mean Time (UTC/GMT), sometimes referred to as "Zulu time." Here's a breakdown of the components of an example timestamp (dateTime_in_UTC/GMT = 2015-08-09T21:51:26Z): 2015 -Year 08 - Month 09 - Day T - Time What does it mean if my account access is limited?When your account access is limited, it means that you won’t be able to do certain things with your PayPal account. For example, you might not be able to send or withdraw money. Most of the time, you can fix this by visiting the Resolution Centre and providing What is Express Checkout and how does it work?Add PayPal as a payment option to any checkout with Express Checkout. Express Checkout offers the ease of convenience and security of PayPal, can be set up in minutes, and turns more shoppers into buyers. How does it work? With Express Checkout, your customers can complete transactions in How does PayPal for Marketplaces manage disputes?Important: PayPal for Marketplaces is a limited-release solution at this time. It is available to select partners for approved use cases. For more information, reach out to your PayPal account manager or contact a PayPal Partner Expert. When something goes wrong with a customer's order, the customer can How do I contact PayPal Customer Service, or Merchant Technical Support?To best serve PayPal customer needs, PayPal's support staff is organized into two departments. PayPal Customer Service PayPal Customer Service is specially trained to address general account inquiries. If you have an issue of immediate concern and can't find your answer in the Help Center, you can call
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