How do I receive payment notification emails?
Here's how you can choose to receive or not to receive these email notifications in your profile:
- Log in to your PayPal account.
- Click the Settings icon near the top right corner of the page.
- Click Notifications under your name.
- Tick or Untick the boxes according to your preferences.
We’re sorry. The page you’re looking for is no longer available. To search again or contact us, please visit our Help Centre.
I don't have a PayPal account. Why did I get an email from PayPal that I received a payment? just ignore the payment notification . The payment will be automatically cancelled after if it hasn’t been claimed by the recipient within 30 days.I did not receive my email address confirmation. If you have not received the PayPal email to confirm your email address , please check your spam or junk mail folder. If you still don't see the email, don’t worry, y ou can request that another confirmation email be sent to you.How do I know if an email is from PayPal? We’ll never ask you to include your financial information, your password, or the answer to your PayPal security questions in your emails to us. We’ll never attach any software updates in our emails and ask you to install it to your devices. If you receive an email notification about your transaction, always log in to your PayPal account and go to ActivityWhat if I can no longer access the email address for my PayPal account? Follow steps 1-2 above. Click on your new email address , and select Make this your primary email address for receiving notifications Click Change Email AddressHow do I receive payments? Payments are sent to you using your confirmed email address . If a payment has already been sent to you, you should have gotten an email notification saying you received a payment.How do I report potential fraud like unauthorised activities or fake emails eto PayPal? If you received what looks like a scam PayPal email , or you've come across a phishing PayPal website, please report it to us by forwarding the original email or URL to . Once you’ve forwarded the email to us, delete it from your inbox and don't click on any links in the email.Can I receive money before my PayPal account is Verified? Yes. Once you've confirmed your email address and your PayPal account is activated, you can start receiving payments without being Verified.Which email address will my buyers send payments to? When you receive a payment for an item listed on eBay with PayPal as a payment option, the payment is sent to the email address designated in the Sell Your Item form for that listing.Why is the payment I received under review? We'll let you know by email and/or on the Transaction Details page when it's ok to ship an item that's been under review. Payments that clear Payment Review are automatically eligible for Seller Protection as long as the transaction follows Seller Protection guidelines.I sent money to the wrong email address but the payment is completed. What do I do? If you don’t receive a refund, you can file a dispute within 180 days of the payment date. Here's how to file a dispute:Can I use an email address registered with another PayPal account? No. For security reasons, PayPal only allows an email address to be registered on one PayPal account at a time.Will an email be sent to my buyer when I cancel a Money Request/Invoice? No. To avoid confusion, no cancellation email will be sent when you cancel a Money Request or Invoice.Can I request money from someone who does not have a PayPal account? Yes. Recipients receive an email notification prompting them to sign up for an account. This feature is available for the following Website Payments buttons: Buy Now and Add to Cart buttons.How will PayPal let me know when a payment is under Payment Review? You'll receive an email letting you know that a payment is under Payment Review and another email when the review is complete. You'll also find this information on the Transaction Details page.How do I change my primary email address? Here's how to change your primary email address : Log in to your PayPal account. Click SettingsWhat if I forgot my email address? Here's how to recover your email address : Click Log In at the top right corner of the page.How do I add additional email addresses to my account? You can add up to 7 email addresses to your PayPal account. Each email address can be added to one PayPal account at a time.How do I send a payment to someone’s email address? You can send a payment to anyone if you know their email address . Simply follow the steps below:
Related articles are currently unavailable
Video is not available
You were logged out to help protect your account.