How do I receive payment notification emails?
Here's how you can choose to receive or not to receive these email notifications in your profile:
- Log in to your PayPal account.
- Click the Settings icon near the top right corner of the page.
- Click Notifications under your name.
- Tick or Untick the boxes according to your preferences.
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How do I build a URL with the Case Creation IPNs?In the Case Creation IPN, you receive a field "case_id." Use this case_id variable to construct the URLs as shown in the following examples, where the cid variable in the URL is the value of the case_id IPN variable. Note: These examples are not live URLs. Complaints example: Why didn't I receive any IPN posts?Issue You haven't been receiving Instant Payment Notification (IPN) posts. Causes and Solutions Multiple issues, explained in the next few paragraphs, can produce this error. Your receiving account's email address is unconfirmed Check that you've confirmed the email address on the account the payment is being sent to. How do I troubleshoot Instant Payment Notification (IPN)?Instant Payment Notification (IPN) is a server-side notification system used to update your database with purchase details and payment status. Here are some ways to troubleshoot IPN activity: Why does the IPN response include blank values? Although PayPal returns related variables for each kind of IPN or PDT How do I modify my IPN PHP listener to support HTTP1.1?Important: PayPal has required the use of HTTP 1.1 since October 2013. To modify your IPN PHP listener to support HTTP1.1, you need to include the "Host" and "Connection" headers in the IPN postback script. The following example shows how: PHP // post back to PayPal system to How do I create an IPN (Instant Payment Notification) script?Here's how: Go to the Samples section of the PayPal on Github site. Click a sample in the programming language you prefer. Copy the code sample so you can edit it as needed. For more information, consult Introducing IPN.How do I use IPN to track complaints or chargebacks?The IPN complaint/chargeback process has two basic steps: A buyer files a complaint or a chargeback and you receive the IPN message payment_status=Reversed. PayPal generates a case with a case_type and reason_code. case_type values include: complaint: The buyer filed a complaint with PayPal. chargeback: The buyer filed a Why did I get emails telling me that IPNs sent to a URL are failing?Issue You got messages about failing IPNs. Cause If you receive payments from different venues (such as eBay, invoicing, or personal payments), make sure that you haven't set a specific URL on your profile to handle all IPNs. Because this URL belongs to the shopping cart, it won't How long is the IPN timeout length?PayPal's Instant Payment Notification (IPN) system expects your web server to send an HTTP 200 response when the IPN is sent to your IPN script. If your server doesn't respond after a certain amount of time, the IPN system then re-posts the IPN to your script. The amount How do I validate user passwords using the encrypted password sent through IPN?PayPal's Subscriptions Password Management feature automatically generates a username and password, which are given to the payer once they've completed payment. The payer can see their username and password in plain text as they are on PayPal's secure page, but when this password goes back to the merchant How do I modify Apache mod_security to accept incoming IPN requests?Per RFC 2616 Section 14.43, the User-Agent header is a recommended, but not required, header for HTTP/1.1 communication requests. Because request header spoofing is trivial, it shouldn't be relied upon as part of a security validator. To permit incoming IPN requests from notify.paypal.com, which doesn't supply the User-Agent How do I view emails sent to my Sandbox account?In the PayPal API Sandbox test environment, all of the participants in transactions (test users) are fictional and don't have true email accounts. To accommodate this, the Sandbox has a special self-contained email system. Each PayPal API developer has one inbox which receives all email messages addressed to How do I receive payments through PayPal?You must confirm your email address first in order to start receiving payments. If someone sends you a payment, you’ll receive an email notification. You’ll need to manually accept the first payment you receive. The payments received afterwards will be automatically accepted into your account. Here are some How do I know if an email is from PayPal?You’ll know if an email is from PayPal when: You see your name or your business name in the email subject line or the email body. We always address you by your full name or your business name as registered on your PayPal account. We’ll never use generic How do I confirm my email address?Here's how to confirm your email address: Go to your Settings. Click Edit next to the email you want to confirm. Click Confirm this email. Open the email, and click the link to confirm your address. How will PayPal let me know when a payment is under Payment Review?You'll receive an email letting you know that a payment is under Payment Review and another email when the review is complete. You'll also find this information on the Transaction Details page. If you use PayPal Instant Payment Notification (IPN) or an API, the payment appears as Pending What if a buyer does not receive an item I sent? How can I prove that I sent it?One way to show proof is to use a carrier with online tracking. For transactions involving merchandise worth 750USD or more, keep an online receipt in the form of a signature from the recipient as proof of shipment. To view the specific terms and conditions, click Legal at How do I send a payment to someone’s email address?You can send a payment to anyone if you know their email address. Simply follow the steps below: Log in to your PayPal account. Click Send and Request at the top of the page. Depending on your payment type, click Pay for goods or services or Send money to How do I change my primary email address?Here's how to change your primary email address: Log in to your PayPal account. Click Settings at the top of the page. Click Edit beside your email under "Email address". Add the email address to be used as the primary address. Confirm that email address. Select the new I don't have a PayPal account. Why did I get an email from PayPal that I received a payment?If you received a payment notification from PayPal that means someone has sent you a payment through PayPal. You can accept this payment by signing up for a PayPal account with the same email address you received the notification. Simply click Sign Up at the top of the PayPal page and follow the instructions.
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