How do I resolve a negative balance?
To resolve a negative balance, you need to add funds to your account. Here's how:
- Log in to your PayPal Account.
- Click Add money under your PayPal balance on the left side.
- Choose one option to add funds to your account.
- Click Continue and follow the instructions.
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How do I resolve API timeout problems?Issue Your PayPal and Payflow API-based features are experiencing timeouts. Causes Multiple issues, including issues with firewalls or PayPals server, can produce such errors. Solutions Heres how to troubleshoot your timeout issues: Sign up for alerts You can sign up for email alerts to PayPal technical system events How do I resolve problems in adding PayPal to my shopping cart?With so many different shopping cart providers, and more being added every day, PayPal cant debug integrations for every cart. If you cant find answers in our FAQs, please contact your shopping cart provider to troubleshoot and resolve the issue youre experiencing with their software. If your shopping Why is my PayPal account balance negative?If a buyers or senders transaction is reversed for any reason and there is no Seller Protection Policy for that transaction the seller must reimburse PayPal for the amount of the reversed transaction, plus any associated fees incurred by PayPal. PayPal sellers are not automatically protected against transaction How do I convert my PayPal balance to a different currency?You can convert some or all of your PayPal balance from one currency to another currency. Heres how to convert your PayPal balance to a different currency: Log in to your PayPal account. Click PayPal balance at the left side the page. Click Manage currencies. Enter the amount How do I withdraw my PayPal balance in different currencies?You can only withdraw from one currency balance at a time. To withdraw the total amount of funds in your PayPal account, you need to transfer all funds to one balance in HK or US dollars. If you hold a balance in other currencies, heres how to transfer How do I withdraw money from my PayPal account balance?Heres how to withdraw money from your PayPal account to your bank account: Log in to your PayPal account. Click Withdraw money under your PayPal balance. Select a withdrawal method, then follow the instructions to complete your withdrawal. Withdrawals can take 3 to5 working days to post to I can’t resolve the transaction issue with my seller/buyer. How do I escalate a dispute to a claim?If you and your buyer/seller arent able to resolve a dispute, you can escalate the dispute to a PayPal claim. By escalating to a claim, youre asking PayPal to investigate the claim and decide the outcome. Heres how to escalate a dispute to a claim: Go to Resolution Why did I get intermittent timeouts and slow response times when resolving *.paypal.com domain names?Issue PayPal domain name resolution caused timeouts or slow response times. Cause In recent years, PayPal has upgraded its Domain Name Servers, changing how it responds to DNS requests. If your firewalls arent standards-compliant, you may encounter intermittent timeouts and slow response times when resolving *.paypal.com domain names. Questions about eBayeBay and PayPal are now separate companies. Although were no longer part of the same group of companies, we remain committed to our customers. Learn more about the separation. You may find answers to most of your eBay questions in the eBay Help Centre. Here are links to What are reserves? Why is there a reserve on my PayPal account?A reserve is a balance amount temporarily held in your PayPal account. It helps make sure that youre able to cover potential transaction losses from chargebacks, claims or payment reversals filed by your buyers, where no other funds are available. The reserved amount will be unavailable for use Are REST APIs available for Payflow accounts?No, the REST APIs are currently available only to PayPal accounts. See Also: How do I create REST API credentials?I have a problem with a purchase I made via PayPal. How do I open a dispute?When you have any concern with your purchase, we recommend that you always contact the seller directly first. This is often the faster and easier way to clear a misunderstanding and resolve a small issue. If the item you ordered online doesnt arrive or is significantly different from What is PayPal.Me?PayPal.Me is a faster, easier way to get paid through PayPal. Just share your unique PayPal.Me link with your friends or customers. They can simply tap on your link, type in the amount and confirm to pay. They dont even have to know your email address or install How do I confirm an address?Addresses outside the US, Canada and UK can't be confirmed at this time. If a seller requires a confirmed postal address, PayPal suggests the buyer contact the seller directly. Sellers may deliver to an unconfirmed address, but are liable for any buyer-initiated disputes.How do I offer free postage?Even if you are using your Profile Postage and or Value Added Tax Preferences to set these values for your PayPal Shopping Cart, you can modify your Add To Cart button code to override your profile-based preferences. The specific code is listed below. To offer free postage, you How do I issue a refund to my buyer?You can issue a full refund or partial refund up to 180 days after you receive a payment. The total refund amount is taken from your PayPal balance. Therefore, if you dont have enough funds in your PayPal balance, you wont be able to issue a refund. Heres How do I respond to a dispute?Heres how to respond to a dispute: Log in to your PayPal account. Click Resolve a problem in our Resolution Centre near the bottom of the page. ClickViewunder Actionnext to your case. Respond to the buyer and enter any relevant information (such as tracking information), and then clickPost How do I update the Java SDK?If you modify SDK source code or properties files, you must rebuild the SDK to reflect these changes. Heres how to rebuild the PayPal SDK: Install the Ant build software, which the SDK uses to build itself. You can download Ant from http://ant.apache.org/. After you install the software, How do I verify my account?You can use your debit card, credit card, or your bank account to verify your PayPal account. When your account is verified, the sending limit and withdrawal limit on your PayPal account will be lifted. Here's how to verify your PayPal account: Log in to your PayPal account.
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