Help Article

Help Centre > My Account/Log in and password help > My password was locked. What do I do now?

My password was locked. What do I do now?

If your password is locked, you need to create a new one.

Here's how:

  1. Click Log In at the top right corner of the page.
  2. Click Having trouble logging in? and follow the instructions.

Note: When creating a new password, please don’t use the same password you use for your email, or other online services.

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