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Help Centre > My Account/Log in and password help > What if I can no longer access the email address for my PayPal account?

What if I can no longer access the email address for my PayPal account?

If you can't access the email address for your PayPal account, you can change the email address you use to log in. Here’s how:

  1. Go to Settings.
  2. Click Edit next to email address that you want to change.
  3. Enter the new email address, and click Change email address.
  4. Click on the email address you've just added, and click Confirm this email address.
  5. Follow the instructions to confirm your email address.

After you confirm your new email address, you need to make it the primary email address for your account.

Here’s how:

  1. Follow steps 1-2 above.
  2. Click on your new email address, and select Make this your primary email address for receiving notifications.
  3. Click Change Email Address.
If you have other login issues, such as not remembering your password, you can reset your password.
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