What is the chargeback fee?
PayPal charges a fee to the seller when the buyer files a chargeback with his/her credit card issuer. If the transaction is protected by Seller Protection Policy, PayPal will cover the amount of the chargeback and waive the chargeback fee.
You can view the chargeback fee and process in the User Agreement.
You can view the chargeback fee and process in the User Agreement.
We’re sorry. The page you’re looking for is no longer available. To search again or contact us, please visit our Help Centre.
What are the fees for PayPal accounts?Goods and services – Purchase payments: There’s no fee to use PayPal to purchase goods or services. However, if you are a merchant and receive payments for goods or services (such as from selling an item on eBay), a fee will be incurred. Learn more about the fees What is the easiest way to calculate fees?One of the easiest ways to calculate PayPal fees paid for the year is to input your fee deductions into Microsoft Excel by following these steps: Download your transaction history for the year and import it into Microsoft Excel. Make sure to download your history as "Comma" or What are the fees for withdrawing funds?If you withdraw 1000 HKD or more to your local bank, then there is no fee. If you withdraw less than 1000 HKD, the fee is 3.50 HKD.What is a chargeback, and why did I get one?Chargebacks happen when your customer disagrees with a credit card charge and asks the credit card provider for a refund. Customers initiate chargebacks for a variety of reasons: An item is different from its description or is defective. An item hasn’t been received. A credit card charge What are the fees for requesting money and invoicing?There’s no fee to send an invoice or money request. You pay a fee when a customer sends you money. See more details about PayPal fees. What is the 1 USD (or local currency equivalent) authorisation fee?When you add a card, or update information on the credit card linked to your PayPal account, we make sure your card is still valid. We do this by temporarily holding a small amount on your card, but you will not actually be charged 1 USD (or local How does PayPal Seller Protection work? Is my transaction eligible?PayPal Seller Protection is provided to our sellers for free. Your eligible transactions are safeguarded by Seller Protection when your buyer raises claims, chargebacks or reversals for the following problems: Unauthorised transaction: Buyers claim that they didn’t authorise the purchase, they didn’t make the purchase, or they were My buyer filed a dispute, claim, or chargeback, and the payment is on hold in my PayPal account. What should I do?If a buyer files a dispute, claim, or chargeback against you, the funds will be held in your account and won’t be available for use or withdrawal, until the case is resolved. This ensures that there is money available if you need to refund your buyer. You can use How do I find the fees I am being charged?You can find the fees you've been charged in your transaction history. Here's how: Log in to your PayPal account. Click History at the top of the page. See the Fee column in your activity list. Click Fees at the bottom of any PayPal page for more information. What is PayPal Seller Protection?PayPal Seller Protection is a form of protection that we provide for sellers with a PayPal Account. It is available for eligible payments made through eBay and outside of eBay which involve buyers purchasing through PayPal Accounts in any country. If your buyer files a reversal, claim or How do I use IPN to track complaints or chargebacks?The IPN complaint/chargeback process has two basic steps: A buyer files a complaint or a chargeback and you receive the IPN message payment_status=Reversed. PayPal generates a case with a case_type and reason_code. case_type values include: complaint: The buyer filed a complaint with PayPal. chargeback: The buyer filed a When I issue a refund, are the transaction fees returned?When you issue a refund, we'll return part of the transaction fees to you. For full refunds, the fixed fee portion of the commercial transaction fees will be retained. For partial refunds, the pro-rata share of the fixed fee portion of the commercial transaction fee will be retained. For What is FATCA?"FATCA" is the Foreign Account Tax Compliance Act, which is a United States law designed to combat tax evasion by U.S. persons (individuals or entities) that fail to report income related to non-U.S. accounts. FATCA requires some of PayPal's non-US subsidiaries to collect information from their account holders What is PayPal.Me?PayPal.Me is a faster, easier way to get paid through PayPal. Just share your unique PayPal.Me link with your friends or customers. They can simply tap on your link, type in the amount and confirm to pay. They don’t even have to know your email address or install I do not have a PayPal account. How do I cancel a chargeback?To cancel a chargeback, you must sign up for a PayPal Account. Here's how: Click Security at the bottom of the PayPal homepage. Click Fraud prevention. Click Cancel an existing credit card claim on the left panel. Click Sign Up and Cancel Chargeback. Complete the sign up form. How do I resolve a negative balance in my PayPal account?Your PayPal account balance could become negative if your transaction is reversed for any reason, such as a chargeback or a lost claim, and there aren’t enough funds in your account to cover for the amount. In such cases, you must reimburse PayPal for the amount of the What is Preselling?If fundraisers accept payments independent of their reward based campaign for the future delivery of a product or service it is considered Preselling. When fundraisers engage in preselling, PayPal may hold the money to help ensure that buyers receive the product or service they paid for What are the mrb and pal parameters and what are they used for?mrb parameter The Merchant Referral Bonus (MRB) program is an old Channel Partner bonus program that was used to identify and reward merchants for referring other merchants who signed up with PayPal. <input type="hidden" name="mrb" value="XXXXXXXX"> pal parameter The pal parameter can be either the encrypted account number What are XML and PayPal's XMLPay?About XML XML (eXtensible Markup Language) is derived from Standardized General Markup Language (SGML) and HyperText Markup Language (HTML). In a sense, XML is a streamlined version of SGML, but its main advantage is that it lets you meaningfully annotate text. XML maintains both SGML’s strength and HTML’s
Related articles are currently unavailable
Video is not available
You were logged out to help protect your account.