How do I find the fees I am being charged?
You can find the fees you've been charged in your transaction history.
- Log in to your PayPal account.
- Click History at the top of the page.
- See the Fee column in your activity list.
Click Fees at the bottom of any PayPal page for more information.
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When I use my credit card or debit card to make payments, will I get charged a cash advance fee? No. When you use your credit or debit card to make payments, you will not be charged a cash advance fee to pay for eBay items, Services, Auction Goods (non-eBay) or other Goods. For these types of transactions, PayPal charges your credit or debit card only for the transaction amount.What is the chargeback fee? PayPal charges a fee to the seller when the buyer files a chargeback with his/her credit card issuer. If the transaction is protected by Seller Protection Policy, PayPal will cover the amount of the chargeback and waive the chargeback fee.Why has my credit or debit card been charged twice? Duplicate charges may be the result of sending a payment multiple times; for example, if you clicked the Send Money button several times. If the duplicate charge is the result of multiple payments that you made, the charges will not be credited to your card. You will need to contact the recipient to request a refund.What are the fees for sending or receiving payments? PayPal doesn't charge a fee when you make a purchase. PayPal charges a fee per transaction if you receive money for goods or services (such as from selling an item on eBay). Personal Transfer:Why was I charged several times for verification? If you've requested the PayPal code more than once, there will be more than one corresponding fee on your card statement. All the charges are refunded into your PayPal balance within 24 hours, after you enter your latest PayPal code online and confirm your card.What is the 1 USD (or local currency equivalent) authorisation fee? When you add a card, or update information on the credit card linked to your PayPal account, we make sure your card is still valid. We do this by temporarily holding a small amount on your card, but you will not actually be charged 1 USD (or local currency equivalent).What is PayPal’s policy on transactions that involve credit repair or debt settlement services? Marketing services with potentially false or misleading claims. Charging fees prior to the completion of advertized services. Failing to provide adequate details in the contract offered to the customer, including the cost, description of services and timeframe for completion.How do I Top Up my PayPal account? We don’t charge a fee to transfer money from your bank account. Your bank may charge a fee to transfer the money.Why did the withdrawal to my bank account fail? To cover the costs of returned bank withdrawals, we charge a fee for returned transfers. To learn more about return fees, clickWhy does my withdrawal status show Complete but the funds aren’t in my bank account? If the bank denies the transfer and returns the money to your PayPal account, you’ll be notified by email and charged a return fee .Why has my PayPal code expired? A new PayPal code can be requested up to 2 times. All corresponding charges are refunded to your PayPal balance within 24 hours after you've entered the latest PayPal code online.What is PayPal Buyer Protection? If your transaction qualifies for PayPal Buyer Protection, you are covered for the full purchase price plus the original postage charges .Why is my PayPal account balance negative? If a buyer's or sender's transaction is reversed for any reason – and there is no Seller Protection Policy for that transaction – the seller must reimburse PayPal for the amount of the reversed transaction, plus any associated fees incurred by PayPal. ... (A chargeback or reversal occurs when a buyer rejects or reverses a charge on his or her credit card.) Pending ACH or cheque withdrawals may be cancelled on the account.What are the fees for requesting money and invoicing? There’s no fee to send an invoice or money request. You pay a fee when a customer sends you money.What are the fees for withdrawing funds? If you withdraw 1000 HKD or more to your local bank, then there is no fee . If you withdraw less than 1000 HKD, the fee is 3.50 HKD.When I issue a refund, are the transaction fees returned? When you issue a refund, we'll return part of the transation fees to you. For full refunds, the fixed fee portion of the commercial transaction fees will be retained. For partial refunds, the pro-rata share of the fixed fee portion of the commercial transaction fee will be retained.What are the fees for PayPal accounts? There’s no fee to use PayPal to purchase goods or services. However, if you are a merchant and receive payments for goods or services (such as from selling an item on eBay), a fee will be incurred.What are the fees for currency conversion? When you use PayPal to convert money into or send a payment in a different currency, you can view the conversion rate at the time of the transaction. The foreign exchange rate is determined by a financial institution, which is adjusted regularly, based on market conditions. This exchange rate includes a processing fee above the exchange rate at which PayPal obtains foreign currency.
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