How do I find the fees I am being charged?
You can find the fees you've been charged in your transaction history.
- Log in to your PayPal account.
- Click History at the top of the page.
- See the Fee column in your activity list.
Click Fees at the bottom of any PayPal page for more information.
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Questions about eBayeBay and PayPal are now separate companies. You may find answers to most of your eBay questions in the eBay Help Centre. Here are links to some of the more commonly asked questions: How do I link my PayPal and eBay accounts? - Please note that you can How do I find my Sandbox API credentials?When you create a test business account in PayPal's Sandbox, an API Signature is generated for that account automatically. Here's how to find it: Log in to your PayPal Developer account. Click Dashboard. Click Accounts under Sandbox. Click the email address of the business account whose credentials you're What is PayPal.Me?PayPal.Me is a faster, easier way to get paid through PayPal. Just share your unique PayPal.Me link with your friends or customers. They can simply tap on your link, type in the amount and confirm to pay. They don’t even have to know your email address or install How do I find my Secure Merchant ID on my PayPal account?Each PayPal account has an unique merchant account ID. When you create a payment button, you can choose to display your merchant account ID instead of your primary email address. This way your email address won't be visible to spammers. You can find your merchant account ID under "Account options" in your Settings. How do I test my integration with the Payflow Gateway?You'll find complete information on testing then launching your Payflow Gateway integration on the PayPal Developer Portal. See Also: Where can I find SSL certificates for Payflow Pro and Pilot API servers? How do I create a Sandbox account for Payflow Pro (US, AU) or Website Payments Pro Our technical support content has moved!To improve and streamline your support experience, we've: Moved our technical support content from www.paypal-knowledge.com to the PayPal Help Center. Moved our technical microsites to www.paypal-notice.com. Technical Support Content To search for information that was previously on www.paypal-knowledge.com, please use the search bar above. Merchant Security Roadmap To What is the PayPal code and how can I find it?When you link and confirm your debit or credit card, we generate a unique 4-digit code: the PayPal code. It will show on your card statement and you will need to enter it online. Since only the owner of the card has access to the statement and to Are REST APIs available for Payflow accounts?No, the REST APIs are currently available only to PayPal accounts. See Also: How do I create REST API credentials?Why am I suspended from PayPal Seller Protection? How do I become eligible again?To ensure a safer transaction environment, we review all accounts and activities in our system regularly. On rare occasions, we may suspend some sellers’ eligibility for PayPal Seller Protection if there’s a higher than usual risk associated with their accounts, which may be attributed by their volume of How do I add American Express and JCB to my PayPal Payments Pro or Virtual Terminal account?Important: This information applies only to Canadian merchants who use PayPal Payments Pro, PayPal Payments Advanced, Website Payments Pro, and Virtual Terminal. As of September 29, 2017, merchants creating a new PayPal Pro account will be able to accept American Express and JCB credit cards. Enable the cards When I use my credit card or debit card to make payments, will I get charged a cash advance fee? No. When you use your credit or debit card to make payments, you will not be charged a cash advance fee to pay for eBay items, Services, Auction Goods (non-eBay) or other Goods. For these types of transactions, PayPal charges your credit or debit card only for the transaction amount. Why didn't I receive funds for completed orders?Issue You aren't receiving funds for completed orders through your PayPal buttons. Causes This error usually results from problems with your merchant account's email address designated in your button code. Solution Here's how to resolve the problem: Ensure that the email address for your Merchant Account ID is What is Return Shipping on Us and how do I activate it?The PayPal Refunded Returns service can help to cover the cost of return shipping for eligible items back to the seller. To start requesting refunds on your return shipping costs, click Activate for free on our "Refunded Returns" page. How do I request for Refunded Returns? Once activated, you Where can I find documentation for Classic APIs?Classic API documentation is available on the PayPal Developer Portal. Where do I find an explanation about a payment status? Here's how to find an explanation about a payment status: Log in to your PayPal account. Click History Click Payment status glossary above your transaction history. Why did I get the error "You do not have permission to perform this action" in the Live environment?Important: Adaptive Payments is now a limited release product. It's restricted to select partners for approved use cases and shouldn't be used for new integrations without guidance from PayPal. Issue PayPal denied you permission to perform an action in the Live environment. Causes This error message can have Why did I get result code 12 (TSYS platform)?Issue PayPal presented result code 12 - Declined. Causes Multiple issues, explained in the next few paragraphs, can produce this result code: The amount of the transaction exceeds the available credit on the credit card. The processor account information is incorrect. The card-issuing bank requests that the card How do I create a Sandbox test account?To test your solution in the Sandbox or Test environment, you need to create two Sandbox accounts on our Developer Portal: a Seller Sandbox account and a Buyer Sandbox account. Here’s how to create a Sandbox account: Log in to PayPal Developer Portal. You can use your Live How do I handle PayPal API timeouts and internal server error messages properly?Issue PayPal is sending you messages about API timeouts and internal server errors. Causes Generally, these messages result from server issues or connectivity issues. Solution When you receive an internal server error or timeout message in response to a PayPal API transaction request that processes a payment (DoDirectPayment,
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