Is there a fee associated with the Seller Protection Policy?
No, Seller Protection is a free service provided to our members. It reinforces PayPal's commitment to building trust and safety in our network.
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Why is my PayPal account balance negative?If a buyers or senders transaction is reversed for any reason and there is no Seller Protection Policy for that transaction the seller must reimburse PayPal for the amount of the reversed transaction, plus any associated fees incurred by PayPal. PayPal sellers are not automatically protected against transaction What is the chargeback fee?PayPal charges a fee to the seller when the buyer files a chargeback with his/her credit card issuer. If the transaction is protected by Seller Protection Policy, PayPal will cover the amount of the chargeback and waive the chargeback fee. You can view the chargeback fee and process How do I access the Sandbox account associated with my REST API test credentials?Heres how: Log in to your PayPal Developer account. Click Dashboard. Click Accounts under Sandbox. Click the email address of the business account you specified in your application. Click Profile. Click Profile on the Account details page. The default password is 11111111. However, you can click Change Password What is PayPal Seller Protection?PayPal Seller Protection is a form of protection that we provide for sellers with a PayPal Account. It is available for eligible payments made through eBay and outside of eBay which involve buyers purchasing through PayPal Accounts in any country. If your buyer files a reversal, claim or How do I find the fees I am being charged?You can find the fees you've been charged in your transaction history. Here's how: Log in to your PayPal account. Click History at the top of the page. See the Fee column in your activity list. Click Fees at the bottom of any PayPal page for more information. What are the fees for PayPal accounts?Goods and services Purchase payments: Theres no fee to use PayPal to purchase goods or services. However, if you are a merchant and receive payments for goods or services (such as from selling an item on eBay), a fee will be incurred. International payments: There is a fee What is the easiest way to calculate fees?One of the easiest ways to calculate PayPal fees paid for the year is to input your fee deductions into Microsoft Excel by following these steps: Download your transaction history for the year and import it into Microsoft Excel. Make sure to download your history as "Comma" or What are the fees for currency conversion?When you use PayPal to convert money into or send a payment in a different currency, you can view the conversion rate at the time of the transaction. The foreign exchange rate is determined by a financial institution, which is adjusted regularly, based on market conditions. This exchange What are the fees for withdrawing funds?If you withdraw 1000 HKD or more to your local bank, then there is no fee. If you withdraw less than 1000 HKD, the fee is 3.50 HKD.When I issue a refund, are the transaction fees returned?When you issue a refund, well return part of the transaction fees to you. For full refunds, the fixed fee portion of the commercial transaction fees will be retained. For partial refunds,the pro-rata share of the fixed fee portion of the commercial transaction fee will be retained. For What are the fees for requesting money and invoicing?Theres no fee to send an invoice or money request. You pay a fee when a customer sends you money. Seemore details about PayPal fees. What is PayPal’s policy on transactions that involve credit repair or debt settlement services?PayPal does prohibit transactions for certain credit repair, credit counseling or debt settlement services based upon the consideration of several factors. PayPal will prohibit transactions for services associated with any of the following activities: Marketing services with potentially false or misleading claims. Charging fees prior to the completion Why am I suspended from PayPal Seller Protection? How do I become eligible again?To ensure a safer transaction environment, we review all accounts and activities in our system regularly. On rare occasions, we may suspend some sellers eligibility for PayPal Seller Protection if theres a higher than usual risk associated with their accounts, which may be attributed by their volume of My payment wasn't flagged for Payment Review. Does that mean that PayPal has cleared it and it is protected? No. Payments that arent flagged for Payment Review follow the normal Seller Protection guidelines. For full details about the eligibility requirements of PayPal Seller Protection, click Legal at the bottom of any PayPal page, then click User Agreement for PayPal Services. What is the 1 USD (or local currency equivalent) authorisation fee?When you add a card, or update information on the credit card linked to your PayPal account, we make sure your card is still valid. We do this by temporarily holding a small amount on your card, but you will not actually be charged 1 USD (or local Is my transaction eligible for PayPal Seller Protection? How can I check?To be eligible for PayPal Seller Protection, you must meet all the following requirements: You must have a PayPal account registered in one of the APAC countries covered under PayPals Seller Protection. The transaction must be paid for in a single payment from one PayPal account. The item When I use my credit card or debit card to make payments, will I get charged a cash advance fee? No. When you use your credit or debit card to make payments, you will not be charged a cash advance fee topay for eBay items, Services, Auction Goods (non-eBay) or other Goods. For these types of transactions, PayPal charges your credit or debit card only for the transaction amount. Why is the payment I received under review?PayPal reviews all transactions to help sellers avoid risk. If we think that a payment might be risky or fraudulent, we'll review it and ask you to wait until our review is complete before shipping. This review can take up to 24 hours. We'll let you know by What kinds of transactions are not eligible for PayPal Seller Protection?Here are some examples for your reference: Claims or chargebacks for items which are significantly not as described. Items that you deliver in person, including at a physical store. Digital goodssuch as music or computer game downloads. Direct card payments not made through a PayPal account and email
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