Can I reopen my PayPal account?
No, once you close your PayPal account, it cannot be reopened. You can open a new account, but it won't include your previous transaction history.
We’re sorry. The page you’re looking for is no longer available. To search again or contact us, please visit our Help Centre.
What information is required to open a Personal PayPal account? We also ask that you create a password for your PayPal account and choose two different security questions to answer. This information is necessary for us to protect you from loss of password, credit card fraud, or to contact you should the need come up.Does it cost money to open a PayPal account? There's no charge to open a PayPal account and to transfer money from your bank account to your PayPal account. There is also no charge to purchase items using your PayPal account .How do I close my PayPal account? You can keep your account open if you think you might want to use PayPal in the future. There is no fee to keep your account open and you can use it as often or as little as you wish.Which cards can I use with my PayPal account? A debit or credit card can be registered to only one PayPal account at a time. For security reasons, you can only add cards issued in the country where you opened your PayPal account .I paid with PayPal before signing up. Can I open a dispute? To file a dispute from a purchase receipt you will need to first register a PayPal account. Here's how to register your PayPal account : Access the email receipt from the purchase a dispute will be filed.How can I resolve a claim filed against me? To resolve a PayPal claim, follow these steps: Log in to your PayPal account . Click Resolution CentreHow do I open a dispute? Here's how to file a dispute: Log in to your PayPal Account . Click Resolve a problem in our Resolution CentreMy payment is on hold due to an open dispute, claim, or chargeback. Why? When a dispute, claim, or chargeback is open , the funds will be held in the seller's account and will not be available for use. The funds cannot be withdrawn and will be considered "disputed" until the dispute, claim, or chargeback is resolved. This ensures that the funds are available if a refund is needed.Why is my account limited? Reliable institutions won’t ask you to share sensitive personal information this way, so don’t open any attachments or click on any links. It’s a good idea to report these types of emails to the mimicked company. If you receive one of these spoof emails from someone pretending to be PayPal, report it by forwarding the email to firstname.lastname@example.org.Who is impacted by FATCA? FATCA impacts holders of accounts that are outside the United States, and it requires us to collect tax documents or certifications from account holders stating whether or not they're . This includes, but isn't limited to, business entities and some individuals that open accounts outside the United States.What happens if I don't provide the FATCA information PayPal requests? If you're a new account holder, you'll be required to complete the certification we requested to comply with FATCA within 90 days of opening your account . If the certification isn't completed within 90 days, you'll no longer be able to send funds from, or receive funds into your account.Can I change my PayPal address to another country? No. The laws applicable to PayPal accounts differ by country, so you can't change your address to a country that is different from the country you used when you opened your account . If you're moving abroad, you’ll need to close your existing account and open a new account.How do I change my postal address? Please note that the country can’t be changed after you’ve registered. If you're moving abroad, you’ll need to open a new PayPal account to match the country you’re moving to.What is PayPal Seller Protection? PayPal Seller Protection is a form of protection that we provide for sellers with a PayPal Account . It is available for eligible payments made through eBay and outside of eBay which involve buyers purchasing through PayPal Accounts in any country. If your buyer files a reversal, claim or chargeback against you due to unauthorized transactions or for items not received, PayPal will cover the full amount of your eligible transaction and waive the chargeback fee if applicable.I sent money to the wrong email address but the payment is completed. What do I do? If you don’t receive a refund, you can file a dispute within 180 days of the payment date. Here's how to file a dispute: Log in to your PayPal Account .My dispute has been resolved, can I close the dispute? If the seller offered to refund your money, for example, make sure the money is in your PayPal account before you close the dispute. Once a dispute is closed it can't be reopened or escalated to a claim.How do I accept or refuse a partial refund? Log in to your PayPal account . ... Open cases from the list.How can I cancel a Buyer Complaint? Log in to your PayPal account . ... Select Open CasesCan I view the status of a transaction dispute? Log in to your PayPal account . ... Select Open Cases
Related articles are currently unavailable
Video is not available
You were logged out to help protect your account.