How much of my money is being held in reserve?
To find out how much money is being held or in reserve:
- Log in to your PayPal business account.
- Click My Account near the top of the page.
- Click Pending Balance under the 'PayPal Balance' section.
On this page, you’ll also see a list of transactions that are being held or are under review.
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My payment is on hold due to an open dispute, claim, or chargeback. Why? When a dispute, claim, or chargeback is open, the funds will be held in the seller's account and will not be available for use. The funds cannot be withdrawn and will be considered "disputed" until the dispute, claim, or chargeback is resolved. This ensures that the funds are available if a refund is needed.When will the hold on my eBay payment be released? If your account is subject to payment holds , the best way to get your funds released is to post quickly and use a postal service that provides tracking and delivery confirmation. Typically, you can access your payments in 21 days or even sooner if you follow good shipping practices: If you mark the item as shipped and provide tracking information in “My eBay”, your payment should be released 3 days after your latest estimated delivery date.What is Preselling? When fundraisers engage in preselling, PayPal may hold the money to help ensure that buyers receive the product or service they paid for within the agreed timeline or a get a refund if the product isn’t available. Occasionally, businesses that presell items run into unexpected problems that leave them unable to deliver what was promised and can even put them out of business. This puts PayPal in a tough spot when something goes wrong, our highest priority is protecting our customers and creating a positive experience for all users.How do I withdraw my PayPal balance in different currencies? If you hold a balance in other currencies, here's how to transfer all funds to one balance: Log in to your PayPal account. Click PayPal balanceWhat are some reasons why my payment would be held? In deciding whether to apply payment holds , PayPal reviews many factors including: Account tenure Transaction activityWhat is the 1 USD (or local currency equivalent) authorisation fee? When you add a card, or update information on the credit card linked to your PayPal account, we make sure your card is still valid. We do this by temporarily holding a small amount on your card, but you will not actually be charged 1 USD (or local currency equivalent).What is an unauthorised payment? When PayPal believes that a payment is unauthorised, we place a hold on it. Money can't be withdrawn until we determine if the payment is authorised.Is it ok to offer rewards to campaign donors? Sweepstakes A right or interest in property Reward-based campaigns without a delivery disclaimer or with concurrent advance product sales will be considered Preselling and may be subject to payment holds .Questions about eBay for the latest update on your dispute or claim with eBay. If you come across a payment hold on your eBay transaction, click here
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