Why did I get API error code 10417?

The reasons below can cause the API error code to be returned:

  • The buyer's credit or debit card failed bank authorisation
  • The buyer didn't accept the Commercial Entity Agreement (CEA) before the deadline
  • The final total of the (OrderTotal) significantly exceeds the original estimated amount you sent in the SetExpressCheckout API call

See the Developer Portal for a complete list of NVP/SOAP API error codes.

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