<section><p>The reasons below can cause the API error code to be returned: </p>
<ul>
    <li>The buyer's credit or debit card failed bank authorisation</li>
    <li>The buyer didn't accept the <a href="https://www.paypal.com/us/legalhub/ceagreement-full" target="_blank">Commercial Entity Agreement</a> (CEA) before the deadline</li>
    <li>The final total of the (OrderTotal) significantly exceeds the original estimated amount you sent in the <a href="https://developer.paypal.com/api/nvp-soap/set-express-checkout-nvp/" target="_blank">SetExpressCheckout</a> API call</li>
</ul></section><section><p><span style="font-size: 15px; line-height: 107%; font-family: Calibri, sans-serif; color: rgb(44, 46, 47);">See the </span><a style="color: blue; text-decoration: underline;" href="https://developer.paypal.com" target="_blank"><span>Developer Portal</span></a> for a
    complete list of <a style="color: blue; text-decoration: underline;" href="https://developer.paypal.com/docs/nvp-soap-api/errors/" target="_blank"><span style="color: rgb(0, 112, 224);">NVP/SOAP API error codes</span></a>.</p></section>

Why did I get API error code 10417?

Errors/API Error Codes

The reasons below can cause the API error code to be returned:

 * The buyer's credit or debit card failed bank authorisation
 * The buyer didn't accept the ...

Why did I get API error code 10417? | PayPal HK

Browse All Topics

Resolution Center

Tax Center

Message Center

Technical Help

Business Help

How do I send payments?

How do I link a bank account to my PayPal account?

What are the fees for PayPal accounts? 

What is the Resolution Centre?

How do I link a debit or credit card to my PayPal account?

PayPal for You

Explore PayPal

PayPal Open
The platform for all business

Accept Payments

Risk & Operations

Buyer Security

Why did I get API error code 10417?

More ways to get help

Explore PayPal

Accept Payments

Risk & Operations

Buyer Security

Why did I get API error code 10417?

More ways to get help

We currently use cookies to improve and customize your experience on our site. If you accept, we’ll also use marketing cookies to show you personalized ads. Manage your cookies and learn more.