Getting Started with Your PayPal Account

Feb 20 2020 | PayPal editorial staff

Create your personal account to pay securely when you shop online.
按此查閱中文版本​

Why PayPal?

Having a PayPal account is like getting a digital wallet that protects your data and helps you get more out of your payments. Not only does it allow you to shop and pay without typing in your payment card details each time, you keep your financial details stored and unshared on an encrypted networkAnd if you’re still wondering why you should get one, here are more reasons to:   

TIME  
Flash deals and tickets get snapped up fast. Typing your credit or debit card details is slow and time-consuming. PayPal helps you score more buys with speedier checkouts. 

CONVENIENCE
You won’t need to look for your wallet or card while shopping online with PayPal. And with One Touch, you can go straight to review and pay. 

SECURITY
Each time you disclose your financial details is another exposure to riskUsing PayPal keeps your financial information more secure no matter which website you shop on. 

CARD REWARDS
PayPal lets you link all your cards to one place and choose your preferred card to pay. You’ll still earn reward points* for purchases. 

PROTECTED PURCHASES 
You’ll also enjoy Buyer Protection# for your payments, as well as refunds on return shipping for eligible goods^. 

INTERNATIONAL WALLET
With PayPal accepted in more than 200 countries and regions, you can shop brands across the globe and pay in your preferred currency. 

DO MORE WITH YOUR ACCOUNT  
You can also send money, receive payments, and more with your account. Shopping is just the start.

FREE
Yes, it is absolutely free to set up your PayPal personal account, and you can do it right now! Read on to find out how. 

Already have one? Link your cards to start shopping and earning reward points. 

How To Sign Up 
Signing up is easy and we’ve broken down the steps to guide you through the process.

When you see the PayPal button while checking out: 


You can choose to sign up while checking out on any online store that accepts PayPal. All you need to do is to choose PayPal as your payment option, and you will be brought to PayPal’s secure network where you can enter your personal and billing information. 


Already signed up for an account? Here’s how to add a credit or debit card. 

On the PayPal website:  


STEP 1: Select your account type 

Signing up can also be done on our website. Simply select For You in the left box option.

STEP 2: Create your login details 


Let us know the email address and the password you want to use. These will be what you need to log into your account in the future, so make sure to choose a password only you know. 

If you’ve already got a business account set up, you’ll need to set up your new account with a personal email address, bank account and credit or debit card. You can also choose to upgrade your personal account to a business one if you don’t already have one. 

STEP 3: Tell us more about yourself 



Let us know more details such as your name, date of birth, address and contact details. Do ensure the details are the same as those in your HKID, and don’t forget to check the box to accept our terms and conditions.  

STEP 4: Link your credit or debit card  


Adding a credit or debit card to your PayPal account not only saves you time when you shop online, but safeguards your financial information and purchases against potential fraud. You can link your credit or debit cards to start shopping immediately. 

STEP 5: Verify your email address  


Once your account is created, we will send you an email to confirm your email address. We’ll also email you each time you make a payment so you can easily track your shopping. 

Click on Confirm Email Address to verify your email address on our network. And that’s it, you now have your account set up and ready to go! 

Still unsure of how you can use PayPalHere's a video to find out more. 

 


 
 
The contents of this site are provided for informational purposes only. You should always obtain independent, professional accounting, financial, and legal advice before making any business decision.
 

T&C 

*Reward schemes may differ when using PayPal. Please refer to your credit card provider for details 

 

^Up to 3 refunds to the value of $20 USD each until 31st December 2018. Terms and conditions, including our user agreement, shall apply.  

 

#For eligible orders within 180 days of payment. See Terms and Conditions for further information 

Frequently asked questions.

You can manage your information by going to your PayPal.Me link and clicking My PayPal.Me., or go to your account settings and click the PayPal.Me profile.

I forgot my PayPal.Me link, what should I do?
No problem! Log into PayPal.Me and you’ll see your link. Also, your PayPal.Me link is included in the welcome email we sent when you first signed up.

How can I cancel, delete or change my PayPal.Me link?
Once you’ve created your PayPal.Me link, you won’t be able to delete it. If you want to hide your PayPal.Me link from the world, log into PayPal.Me, tap or click Turn Off My Link. This will prevent people from sending you money. Your PayPal.Me link will still be linked to your PayPal account and won’t be available for others to grab.

If you need to edit your PayPal.Me link, you can do so through our website or app. Here's how:
 
Website
  1. Log into PayPal.Me.
  2. Click Manage Profile.
  3. Click the Edit icon next to "Your PayPal username". 
  4. Enter your new username. 
  5. Click Save.
App
  1. Tap the Settings icon in the upper right-hand corner of the app.
  2. Tap PayPal.Me
  3. Tap the Edit icon next to "Your PayPal username".
  4. Enter your new username. 
  5. Tap Save.
Note: The system will check for username availability. If the username you enter has been claimed, you can use one of the suggestions provided or choose another username. 

What photo will show up on my link? Can I change it?
If you already have a Profile photo saved to your PayPal account, that’s what will show up. If you don’t have a PayPal.com photo or if you want to replace it, you can do that through your PayPal.Me link.

When using the PayPal app, I don't want to be listed in the PayPal search directory. How can I opt out?
You can opt out of the search directory at any time by visiting your PayPal.me settings.

Check out the list of countries where you can get your own PayPal.Me link.

You can add users to your PayPal business account, create multiple logins and access levels, and assign specific privileges so your employees can complete tasks for you. This feature allows you to provide PayPal account access to up to 200 employees, each with a unique login ID and level of authority.

Here's how you can add users to your PayPal account:

  1. Go to Account Settings.
  2. Click Update in the "Manage Users" section.
  3. Click Add user.
  4. Provide the user’s information, and follow the instructions to complete adding the user.
If you downloaded your QR code directly, then you're already set up. You can start using your code to receive payments straight away.

If you ordered printed QR codes, then you'll first need to scan each code you received to permanently link it to your account. After that, you're all set.

Remember, you can't use your code to send payments to yourself, so if you scan your code after it's already been linked to your account, you'll get a message letting you know that your code is already set up.


Learn more about PayPal QR codes.

You can send a payment using the recipient's email address or via PayPal.Me. The transaction will be funded by your available PayPal balance, or a credit or debit card linked to your PayPal account.
 

Pay using recipient's email address

Here's how to send a payment from your PayPal account:

  1. Click Pay & Get Paid at the top of your account.
  2. Click Send Payments under 'Make Payments'.
  3. Enter the recipient's email address, and click Next.
  4. Enter the amount you want to send, and click Continue.
  5. Select a suitable payment type:
    • Sending to friends and family: Choose this for sending a personal payment to your friends or family.
    • Paying for an item or service: Choose this for sending a commercial payment to a merchant and enjoying PayPal Buyer Protection.
  6. Choose a payment method.
  7. Review the information and click Send Payment Now.

On the payment page, your payment will be set in the default currency of your recipient’s country or region. If you have an agreement with the recipient, you’re able to change it to other currency.

After the payment is sent, your recipient will receive a notification email. If they don’t have a PayPal account, they can follow the instructions in the email to sign up for an account and accept your payment.
 

Pay with PayPal.Me

You can also try PayPal.Me, our new, hassle-free way to pay and get paid. If the person you're paying has a PayPal.Me link, they can share the link with you and let you pay them easily through PayPal. Learn more about how PayPal.Me works.


Useful tip: Preferred way to pay

You can select a debit or credit card as your preferred funding source, and we'll use it when you shop online or send a payment for goods or services. If you don't set any preference, your PayPal balance (if available) will be your default way to pay.

Here's how to set your preference:

  1. Click Pay & Get Paid at the top of your account.
  2. Click Money under 'Wallet'.
  3. Click Payment preferences.
  4. Select your preferred card, and click Confirm.
The contents of this site are provided for informational purposes only. The information in this article does not constitute legal, financial, IT, business or investment advice of any kind and is not a substitute for any professional advice. You should always obtain independent, professional accounting, financial, IT and legal advice before making any business decision.