Getting Started with Your PayPal Account
Having a PayPal account is like getting a digital wallet that protects your data and helps you get more out of your payments. Not only does it allow you to shop and pay without typing in your payment card details each time, you keep your financial details stored and unshared on an encrypted network. And if you’re still wondering why you should get one, here are more reasons to:
Flash deals and tickets get snapped up fast. Typing your credit or debit card details is slow and time-consuming. PayPal helps you score more buys with speedier checkouts.
You won’t need to look for your wallet or card while shopping online with PayPal. And with One Touch™, you can go straight to review and pay.
Each time you disclose your financial details is another exposure to risk. Using PayPal keeps your financial information more secure no matter which website you shop on.
PayPal lets you link all your cards to one place and choose your preferred card to pay. You’ll still earn reward points* for purchases.
You’ll also enjoy Buyer Protection# for your payments, as well as refunds on return shipping for eligible goods^.
With PayPal accepted in more than 200 countries and regions, you can shop brands across the globe and pay in your preferred currency.
DO MORE WITH YOUR ACCOUNT
You can also send money, receive payments, and more with your account. Shopping is just the start.
Yes, it is absolutely free to set up your PayPal personal account, and you can do it right now! Read on to find out how.
Already have one? Link your cards to start shopping and earning reward points.
How Sign Up
When you see the PayPal button while checking out:
You can choose to sign up while checking out on any online store that accepts PayPal. All you need to do is to choose PayPal as your payment option, and you will be brought to PayPal’s secure network where you can enter your personal and billing information.
Already signed up for an account? Here’s how to add a credit or debit
On the PayPal website:
STEP 1: Select your account type
Signing up can also be done on our website. Simply select For You in the left box option.
STEP 2: Create your login details
Let us know the email address and the password you want to use. These will be what you need to log into your account in the future, so make sure to choose a password only you know.
If you’ve already got a business account set up, you’ll need to set up your new account with a personal email address, bank account and credit or debit card. You can also choose to upgrade your personal account to a business one if you don’t already have one.
STEP 3: Tell us more about yourself
Let us know more details such as your name, date of birth, address and contact details. Do ensure the details are the same as those in your HKID, and don’t forget to check the box to accept our terms and conditions.
STEP 4: Link your credit or debit card
Adding a credit or debit card to your PayPal account not only saves you time when you shop online, but safeguards your financial information and purchases against potential fraud. You can link your credit or debit cards to start shopping immediately.
STEP 5: Verify your email address
Once your account is created, we will send you an email to confirm your email address. We’ll also email you each time you make a payment so you can easily track your shopping.
Click on Confirm Email Address to verify your email address on our network. And that’s it, you now have your account set up and ready to go!
Still unsure of how you can use PayPal? Here's a video to find out more.
*Reward schemes may differ when using PayPal. Please refer to your credit card provider for details
^Up to 3 refunds to the value of $20 USD each until 31st December 2018. Terms and conditions, including our user agreement, shall apply.
#For eligible orders within 180 days of payment. See Terms and Conditions for further information
Frequently asked questions.
I forgot my PayPal.Me link, what should I do?
No problem! Log into PayPal.Me and you’ll see your link. Also, your PayPal.Me link is included in the welcome email we sent when you first signed up.
How can I cancel, delete or change my PayPal.Me link?
Once you’ve created your PayPal.Me link, you won’t be able to delete it. If you want to hide your PayPal.Me link from the world, log into PayPal.Me, tap or click Turn Off My Link. This will prevent people from sending you money. Your PayPal.Me link will still be linked to your PayPal account and won’t be available for others to grab.
If you need to edit your PayPal.Me link, you can do so through our website or app. Here's how:
- Log into PayPal.Me.  >
- Click Manage Profile.  >
- Click the Edit icon next to "Your PayPal username".  >
- Enter your new username.  >
- Click Save.
- Tap the Settings icon in the upper right-hand corner of the app.  >
- Tap PayPal.Me.  >
- Tap the Edit icon next to "Your PayPal username".  >
- Enter your new username.  >
- Tap Save.
What photo will show up on my link? Can I change it?
If you already have a Profile photo saved to your PayPal account, that’s what will show up. If you don’t have a PayPal.com photo or if you want to replace it, you can do that through your PayPal.Me link.
When using the PayPal app, I don't want to be listed in the PayPal search directory. How can I opt out?
You can opt out of the search directory at any time by visiting your PayPal.me settings.
Check out the list of countries where you can get your own PayPal.Me link.
Studies show that buyers are more likely to complete checkout when more transaction details appear sooner and when there are fewer steps in the overall process. By providing important transaction details up front, Instant Update API makes checkout faster and simpler – two factors proven to boost customer sales.
Instant Update API supports Real-Time Postage Options. This gives buyers more accurate postage options based on actual cart items and send-to addresses. The feature also supports Flat-Rate Postage Options and third-party postage and tax calculation.
To get started using Instant Update API, contact your developer/cart partner or visit PayPal Developer Central to learn more.
Yes. If the recipients of your payment requests don't have a PayPal account, they'll receive an email notification prompting them to sign up first. This feature is available for the following Website Payments buttons: Buy Now and Add to Cart buttons. Recipients can pay you with their credit cards through PayPal.
Can I cancel a payment?
You can only cancel payments which have the "Unclaimed" status. If the payment is completed, you won’t be able to cancel it yourself since your recipient has already received the funds. In this case, you should contact your recipient and ask for a refund.
What's the "PayPal Buyer Protection" checkbox for?
If you’re buying items or paying for a service, check the box to get eligible items covered by for PayPal Buyer Protection. If your transaction fulfils the full eligiblity requirements, you’re covered for the full purchase price plus the original shipping charges. Leave the box unchecked if you’re sending a payment to your friend or family as such payment isn't eligible for PayPal Buyer Protection.
Is there any fee for making a payment using PayPal.Me?
No. There's no fee for PayPal Hong Kong customers to pay for purchases of goods and services. The fee varies for a personal payment to friends and family according to the payment method and destination. Learn more about the personal payment fee details.