Getting Started with Your PayPal Account
Having a PayPal account is like getting a digital wallet that protects your data and helps you get more out of your payments. Not only does it allow you to shop and pay without typing in your payment card details each time, you keep your financial details stored and unshared on an encrypted network. And if you’re still wondering why you should get one, here are more reasons to:
Flash deals and tickets get snapped up fast. Typing your credit or debit card details is slow and time-consuming. PayPal helps you score more buys with speedier checkouts.
You won’t need to look for your wallet or card while shopping online with PayPal. And with One Touch™, you can go straight to review and pay.
Each time you disclose your financial details is another exposure to risk. Using PayPal keeps your financial information more secure no matter which website you shop on.
PayPal lets you link all your cards to one place and choose your preferred card to pay. You’ll still earn reward points* for purchases.
You’ll also enjoy Buyer Protection# for your payments, as well as refunds on return shipping for eligible goods^.
With PayPal accepted in more than 200 countries and regions, you can shop brands across the globe and pay in your preferred currency.
DO MORE WITH YOUR ACCOUNT
You can also send money, receive payments, and more with your account. Shopping is just the start.
Yes, it is absolutely free to set up your PayPal personal account, and you can do it right now! Read on to find out how.
Already have one? Link your cards to start shopping and earning reward points.
How Sign Up
When you see the PayPal button while checking out:
You can choose to sign up while checking out on any online store that accepts PayPal. All you need to do is to choose PayPal as your payment option, and you will be brought to PayPal’s secure network where you can enter your personal and billing information.
Already signed up for an account? Here’s how to add a credit or debit
On the PayPal website:
STEP 1: Select your account type
Signing up can also be done on our website. Simply select For You in the left box option.
STEP 2: Create your login details
Let us know the email address and the password you want to use. These will be what you need to log into your account in the future, so make sure to choose a password only you know.
If you’ve already got a business account set up, you’ll need to set up your new account with a personal email address, bank account and credit or debit card. You can also choose to upgrade your personal account to a business one if you don’t already have one.
STEP 3: Tell us more about yourself
Let us know more details such as your name, date of birth, address and contact details. Do ensure the details are the same as those in your HKID, and don’t forget to check the box to accept our terms and conditions.
STEP 4: Link your credit or debit card
Adding a credit or debit card to your PayPal account not only saves you time when you shop online, but safeguards your financial information and purchases against potential fraud. You can link your credit or debit cards to start shopping immediately.
STEP 5: Verify your email address
Once your account is created, we will send you an email to confirm your email address. We’ll also email you each time you make a payment so you can easily track your shopping.
Click on Confirm Email Address to verify your email address on our network. And that’s it, you now have your account set up and ready to go!
Still unsure of how you can use PayPal? Here's a video to find out more.
*Reward schemes may differ when using PayPal. Please refer to your credit card provider for details
^Up to 3 refunds to the value of $20 USD each until 31st December 2018. Terms and conditions, including our user agreement, shall apply.
#For eligible orders within 180 days of payment. See Terms and Conditions for further information
Frequently asked questions.
Yes. If the recipients of your payment requests don't have a PayPal account, they'll receive an email notification prompting them to sign up first. This feature is available for the following Website Payments buttons: Buy Now and Add to Cart buttons. Recipients can pay you with their credit cards through PayPal.
You can add users to your PayPal business account, create multiple logins and access levels, and assign specific privileges so your employees can complete tasks for you. This feature allows you to provide PayPal account access to up to 200 employees, each with a unique login ID and level of authority.
Here's how you can add users to your PayPal account:
- Go to Account Settings.  >
- Click Update in the "Manage Users" section.  >
- Click Add user.  >
- Provide the user’s information, and follow the instructions to complete adding the user.
You have 3 convenient options to request payments from your friends or customers. It's ok if they don’t have a PayPal account yet; we'll help them sign up for one and guide them through the payment. We’ll email you when your payment request or invoice is paid.
There’s no fee for your to request a payment. You only pay a fee for receiving a payment when your request is paid. When the payment request is paid, the funds are added to your PayPal account balance.
Option 1. Send an email payment request
What is PayPal Email Payments?
Email Payments allow you to receive payments from anywhere around the world simply by sending a digital request. The recipients will then receive an email that allows them to pay you with credit/debit card, bank account, or their PayPal balance. If the transactions are eligible for Seller Protection, it’ll be reflected in your Transaction Details page.
How to send a payment request?
- Go to Tools.  >
- Click Request money.  >
- Enter the required information.  >
- Review the information and click Request Payments.
You can request money from more than one person at a time. To do so, just enter their email addresses separated by commas in Step 2 above.
Option 2. Send an invoice
What is PayPal Invoicing?
Online Invoicing is a free management tool to help you automate your invoicing process. The feature provides an easy-to-use invoice template that can be personalised with details such as your company logo, product descriptions, and invoice ID numbers. They can also be customised with discounts, shipping costs, and the currency you wish to be paid in. You can send the invoice via email or a direct link, immediately or at a scheduled later date. Invoices can also be send to multiple recipients at one go, or on a recurring basis.
How to send an invoice?
- Go to Tools.  >
- Click Invoicing.  >
- Click Create new invoice.  >
- Enter the required information.  >
- Click Send.
Option 3. Share your PayPal.Me link
PayPal.Me is our new, hassle-free way to pay and get paid. You can share your personal PayPal.Me link with anyone via SMS, social media platform or email. Your customers can then click or type your link and send you payments. If their payments meet the eligibility for Buyer Protection, their purchases will also be safeguarded by PayPal. Learn more about how PayPal.Me works.
If you received a payment notification from PayPal that means someone has sent you a payment through PayPal. You can accept this payment by signing up for a PayPal account with the same email address you received the notification. Simply click Sign Up at the top of the PayPal page and follow the instructions.
For the first time you receive a payment with PayPal, you’ll need to accept the payment manually. Simply go to the “Account Overview” page, and click the Accept button next to the payment you’ve just received.
If you don’t recognize the payment and don’t want to accept it, you may just ignore the payment notification. The payment will be automatically cancelled after if it hasn’t been claimed by the recipient within 30 days.