Help Center answers

 

Close a dispute

Browse Results
1-2 of 2   First | Previous | Next | Last
How can I resolve a claim filed against me?
After a dispute has been escalated to a claim and is being reviewed by PayPal, we will help you resolve it by presenting you with some options.

To resolve a PayPal claim, follow these steps:
  1. Log in to your PayPal account.
  2. Click Resolution Center at the top of the page.
  3. Select Open Cases from the drop-down menu.
  4. Go to the transaction in question, and click Resolve in the Action column.
  5. Select one of the resolution options listed.
  6. Click Continue and follow the instructions.
After a dispute has been escalated to a claim and is being reviewed by PayPal, we will help you resolve it by presenting you with some options.

To resolve a PayPal claim, follow these steps:
  1. Log in to your PayPal account.
  2. Click Resolution Center at the top of the page.
  3. Select Open Cases from the drop-down menu.
  4. Go to the transaction in question, and click Resolve in the Action column.
  5. Select one of the resolution options listed.
  6. Click Continue and follow the instructions.
After a dispute has been escalated to a claim and is being reviewed by PayPal, we will help you resolve it by presenting you with some options.

To resolve a PayPal claim, follow these steps:
  1. Log in to your PayPal account.
  2. Click Resolution Center at the top of the page.
  3. Select Open Cases from the drop-down menu.
  4. Go to the transaction in question, and click Resolve in the Action column.
  5. Select one of the resolution options listed.
  6. Click Continue and follow the instructions.

After a dispute has been escalated to a claim and is being reviewed by PayPal, we will help you resolve it by presenting you with some options.

Here’s how to resolve a PayPal claim:

  1. Log in to your PayPal Account.
  2. Click Resolution Center near the top of the page.
  3. Select Open cases in the dropdown box and locate the transaction.
  4. Click Respond under the ‘Action’ column for your transaction.
  5. Select one of the resolution options listed.
  6. Click Continue and follow the instructions.

 

When does PayPal automatically close a dispute?

PayPal automatically closes a dispute:

  • after 20 calendar days, unless it is escalated to a PayPal claim
  • if the seller makes an offer to resolve the dispute and the buyer doesn’t respond within 10 days

PayPal automatically closes a dispute:

  • after 20 calendar days, unless it is escalated to a PayPal claim
  • if the seller makes an offer to resolve the dispute and the buyer doesn’t respond within 10 days

PayPal automatically closes a dispute:

  • after 20 calendar days, unless it is escalated to a PayPal claim
  • if the seller makes an offer to resolve the dispute and the buyer doesn’t respond within 10 days

PayPal automatically closes a dispute:

  • after 20 calendar days, unless it is escalated to a PayPal claim
  • if the seller makes an offer to resolve the dispute and the buyer doesn’t respond within 10 days