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Refunds

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How do I accept or deny a partial refund?

You can accept or deny a partial refund in the Resolution Center.

  1. Log in to your PayPal account.
  2. Click My Account at the top of the page.
  3. Click Resolution Center at the top of the page.
  4. Open cases from the list.
  5. Click Resolve next to your case.
  6. Accept the seller's refund offer or suggest a different amount.
  7. Click Submit.  

You can accept or refuse a partial refund in the Resolution Center. Here’s how:

  1. Log in to your PayPal Account.
  2. Click Resolution Center at the top of the page.
  3. Select Open Cases in the dropdown box and locate your transaction.
  4. Click Respond under ‘Action’ next to your case.
  5. Accept the seller's refund offer or suggest a different amount, and click Continue.
  6. Follow the instructions to complete the steps.

When a seller offers you a partial refund in claim, you have 10 days to accept or refuse it. If you don’t do anything, the offer will expire after 10 days.

 

How can I view the status of my refund?

You can view the status of your refund from your Account History.

  1. Log in to your PayPal account.
  2. Click History.
  3. Select More filters, and then click Refunds.
  4. Click Details for the transaction in question.
Refunds will remain pending until the seller's funds have cleared their bank.

Refunds made less than 60 days after payment will refund to your credit card if it was the original source of payment. Refunds may take 30 days to appear on your credit card statement. Payments from other sources are refunded to your PayPal balance.

Refunds made more than 60 days after the original payment are considered new payments and will post to your Paypal balance, minus regular fees for receiving money.

You can view the status of your refund from your Account History.

  1. Log in to your PayPal account.
  2. Click History.
  3. Select More filters, and then click Refunds.
  4. Click Details for the transaction in question.
Refunds will remain pending until the seller's funds have cleared their bank.

Refunds made less than 60 days after payment will refund to your credit card if it was the original source of payment. Refunds may take 30 days to appear on your credit card statement. Payments from other sources are refunded to your PayPal balance.

Refunds made more than 60 days after the original payment are considered new payments and will post to your Paypal balance, minus regular fees for receiving money.

You can view the status of your refund from your Account History.

  1. Log in to your PayPal account.
  2. Click History.
  3. Select More filters, and then click Refunds.
  4. Click Details for the transaction in question.
Refunds remain pending until the seller's funds have cleared their bank.

Refunds may take 30 days to appear on your credit card statement.

Refunds made more than 60 days after the original payment are considered new payments and will post to your Paypal balance, minus regular fees for receiving money.

You can view the status of your refund from your Account History.

  1. Log in to your PayPal account.
  2. Click History.
  3. Select More filters, and then click Refunds.
  4. Click Details for the transaction in question.
Refunds remain pending until the seller's funds have cleared their bank.

Refunds may take 30 days to appear on your credit card statement.

Refunds made more than 60 days after the original payment are considered new payments and will post to your Paypal balance, minus regular fees for receiving money.

You can view the status of your refund from your Account History.

  1. Log in to your PayPal account.
  2. Click History.
  3. Select More filters, and then click Refunds.
  4. Click Details for the transaction in question.
Refunds remain pending until the seller's funds have cleared their bank.

Refunds may take 30 days to appear on your credit card statement.

Refunds made more than 60 days after the original payment are considered new payments and will post to your Paypal balance, minus regular fees for receiving money.

You can view the status of your refund from your Account History.

  1. Log in to your PayPal account.
  2. Click History.
  3. Select More filters, and then click Refunds.
  4. Click Details for the transaction in question.
Refunds will remain pending until the seller's funds have cleared their bank.

Refunds made less than 60 days after payment will refund to your credit card if it was the original source of payment. Refunds may take 30 days to appear on your credit card statement. Payments from other sources are refunded to your PayPal balance.

Refunds made more than 60 days after the original payment are considered new payments and will post to your Paypal balance, minus regular fees for receiving money.

You can view the status of your refund from your Account History.

  1. Log in to your PayPal account.
  2. Click History.
  3. Select More filters, and then click Refunds.
  4. Click Details for the transaction in question.
Refunds will remain pending until the seller's funds have cleared their bank.

Refunds made less than 60 days after payment will refund to your credit card if it was the original source of payment. Refunds may take 30 days to appear on your credit card statement. Payments from other sources are refunded to your PayPal balance.

Refunds made more than 60 days after the original payment are considered new payments and will post to your Paypal balance, minus regular fees for receiving money.

You can view the status of your refund from your Account History.

  1. Log in to your PayPal account.
  2. ClickHistory.
  3. Select More filters, and then click Refunds.
  4. Click Details for the transaction in question.
Refunds will remain pending until the seller's funds have cleared their bank.

Refunds made less than 60 days after payment will refund to your credit card if it was the original source of payment. Refunds may take 30 days to appear on your credit card statement. Payments from other sources are refunded to your PayPal balance.

Refunds made more than 60 days after the original payment are considered new payments and will post to your Paypal balance, minus regular fees for receiving money.

You can view the status of your refund from your Account History.

  1. Log in to your PayPal account.
  2. Click History.
  3. Select More filters, and then click Refunds.
  4. Click Details for the transaction in question.
Refunds remain pending until the seller's funds have cleared their bank.

Refunds may take 30 days to appear on your credit card statement.

Refunds made more than 60 days after the original payment are considered new payments and will post to your Paypal balance, minus regular fees for receiving money.

You can view the status of your refund in your History.


Here’s how to view the latest status:
  1. Log in to your PayPal account.
  2. Click History near the top of the page.
  3. Click Details next to the refund.
If you don’t see the refund in your list of transactions, click More filters at the top of the page, then click Refunds.

If you paid with your credit card, the money will go back to your card. (It can take up to 30 days for the refund to appear on your card statement.) If you paid with your PayPal balance or bank account, the money will be returned to your PayPal balance.

Pending: If your refund status is Pending, it means that the seller issued your refund but the money hasn’t arrived from the bank yet. It usually takes 3-5 days for the money to arrive.

Refunded or Partially Refunded: If your refund status is Refunded or Partially Refunded, it means that the refund is complete. The money should be back in your PayPal balance or on your credit card.

You can view the status of your refund in your History.


Here’s how to view the latest status:
  1. Log in to your PayPal account.
  2. Click History near the top of the page.
  3. Click Details next to the refund.
If you don’t see the refund in your list of transactions, click More filters at the top of the page, then click Refunds.

If you paid with your credit card, the money will go back to your card. (It can take up to 30 days for the refund to appear on your card statement.) If you paid with your PayPal balance or bank account, the money will be returned to your PayPal balance.

Pending: If your refund status is Pending, it means that the seller issued your refund but the money hasn’t arrived from the bank yet. It usually takes 3-5 days for the money to arrive.

Refunded or Partially Refunded: If your refund status is Refunded or Partially Refunded, it means that the refund is complete. The money should be back in your PayPal balance or on your credit card.

You can view the status of your refund from your Account History.

  1. Log in to your PayPal account.
  2. Click History.
  3. Select More filters, and then click Refunds.
  4. Click Details for the transaction in question.
Refunds will remain pending until the seller's funds have cleared their bank.

Refunds made less than 60 days after payment will refund to your credit card if it was the original source of payment. Refunds may take 30 days to appear on your credit card statement. Payments from other sources are refunded to your PayPal balance.

Refunds made more than 60 days after the original payment are considered new payments and will post to your Paypal balance, minus regular fees for receiving money.

You can view the status of your refund from your Account History.

  1. Log in to your PayPal account.
  2. Click History.
  3. Select More filters, and then click Refunds.
  4. Click Details for the transaction in question.
Refunds will remain pending until the seller's funds have cleared their bank.

Refunds made less than 60 days after payment will refund to your credit card if it was the original source of payment. Refunds may take 30 days to appear on your credit card statement. Payments from other sources are refunded to your PayPal balance.

Refunds made more than 60 days after the original payment are considered new payments and will post to your Paypal balance, minus regular fees for receiving money.

You can view the status of your refund from your Account History.

  1. Log in to your PayPal account.
  2. Click History.
  3. Select More filters, and then click Refunds.
  4. Click Details for the transaction in question.
Refunds will remain pending until the seller's funds have cleared their bank.

Refunds made less than 60 days after payment will refund to your credit card if it was the original source of payment. Refunds may take 30 days to appear on your credit card statement. Payments from other sources are refunded to your PayPal balance.

Refunds made more than 60 days after the original payment are considered new payments and will post to your Paypal balance, minus regular fees for receiving money.

You can view the status of your refund from your Account History.

  1. Log in to your PayPal account.
  2. Click History.
  3. Select More filters, and then click Refunds.
  4. Click Details for the transaction in question.
Refunds will remain pending until the seller's funds have cleared their bank.

Refunds made less than 60 days after payment will refund to your credit card if it was the original source of payment. Refunds may take 30 days to appear on your credit card statement. Payments from other sources are refunded to your PayPal balance.

Refunds made more than 60 days after the original payment are considered new payments and will post to your Paypal balance, minus regular fees for receiving money.

You can view the status of your refund from your Account History.

  1. Log in to your PayPal account.
  2. Click the My Account tab, and then click History.
  3. Select More filters, and then click Refunds.
  4. Click Details for the transaction in question

Refunds will remain pending until the seller's funds have cleared their bank.

Refunds made less than 60 days after payment will refund to your credit card if it was the original source of payment. Refunds may take 30 days to appear on your credit card statement. Payments from other sources are refunded to your PayPal balance.

Refunds made more than 60 days after the original payment are considered new payments and will post to your PayPal balance, minus regular fees for receiving money.

 

Can I refund an eCheck payment that has not cleared?

Yes. If the status of a payment is uncleared when you initiate the refund, PayPal cancels the payment and does not withdraw the funds from your bank account.

However, if you refund a payment after your customer's bank has processed the eCheck the refund is sent to the customer's PayPal balance, not bank account.

Yes. If the status of a payment is uncleared when you initiate the refund, PayPal cancels the payment and you won't be charged any fees.

However, if you refund a payment after your customer's bank has processed the eCheck the refund is sent to the customer's PayPal balance, not bank account.

Yes. If the status of a payment is uncleared when you initiate the refund, PayPal cancels the payment and does not withdraw the funds from your bank account.

However, if you refund a payment after your customer's bank has processed the eCheck the refund is sent to the customer's PayPal balance, not bank account.

Yes. If the status of a payment is uncleared when you initiate the refund, PayPal cancels the payment and you won't be charged any fees.

However, if you refund a payment after your customer's bank has processed the eCheck the refund is sent to the customer's PayPal balance, not bank account.

Yes. If the status of a payment is uncleared when you initiate the refund, PayPal cancels the payment and does not withdraw the funds from your bank account.

However, if you refund a payment after your customer's bank has processed the eCheck the refund is sent to the customer's PayPal balance, not bank account.

How do I send a partial refund?

Here's how to send a partial refund:

  1. Log in to your PayPal account.
  2. Click My Account at the top of the page.
  3. Click History.
  4. Find the payment you'd like to refund.
  5. Click Details.
  6. Click Issue Refund.
  7. Enter the refund amount and click Continue.
  8. Click Issue Refund.

After 60 days, you can use Send Money to refund the partial payment.


Note: To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.

Here's how to send a partial refund:

  1. Log in to your PayPal account.
  2. Click History.
  3. Find the payment you'd like to refund.
  4. Click Issue Refund under Order status/Actions.
  5. Enter the refund amount and click Continue.
  6. Click Issue Refund.

If the original transaction date was over 60 days, you can use Send Money to refund the partial payment.


Note: To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.

Here's how to send a partial refund:
  1. Log in to your PayPal account.
  2. Click My Account at the top of the page.
  3. Click History.
  4. Find the payment you'd like to refund.
  5. Click Details.
  6. Click Issue Refund.
  7. Enter the refund amount and click Continue.
  8. Click Issue Refund.

You can issue a partial refund within 60 days of the transaction.

Note: To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.

 

Here's how to send a partial refund:

  1. Log in to your PayPal account.
  2. Click My Account at the top of the page.
  3. Click History.
  4. Find the payment you'd like to refund.
  5. Click Details.
  6. Click Issue Refund.
  7. Enter the refund amount and click Continue.
  8. Click Issue Refund.

After 60 days, you can use Send Money to refund the partial payment.


Note: To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.

Here's how to send a partial refund:

  1. Log in to your PayPal account.
  2. Click My Account at the top of the page.
  3. Click History.
  4. Find the payment you'd like to refund.
  5. Click Details.
  6. Click Issue Refund.
  7. Enter the refund amount and click Continue.
  8. Click Issue Refund.

After 60 days, you can use Send Money to refund the partial payment.


Note: To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.

Here's how to send a partial refund:

  1. Log in to your PayPal account.
  2. Click My Account at the top of the page.
  3. Click History.
  4. Find the payment you'd like to refund.
  5. Click Details.
  6. Click Issue Refund.
  7. Enter the refund amount and click Continue.
  8. Click Issue Refund.

After 60 days, you can use Send Money to refund the partial payment.


Note: To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.

Here's how to send a partial refund:

  1. Log in to your PayPal account.
  2. Click My Account at the top of the page.
  3. Click History.
  4. Find the payment you'd like to refund.
  5. Click Details.
  6. Click Issue Refund.
  7. Enter the refund amount and click Continue.
  8. Click Issue Refund.

After 60 days, you can use Send Money to refund the partial payment.


Note: To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.

 

Here's how to send a partial refund:

  1. Log in to your PayPal account.
  2. Click My Account at the top of the page.
  3. Click History.
  4. Find the payment you'd like to refund.
  5. Click Details.
  6. Click Issue Refund.
  7. Enter the refund amount and click Continue.
  8. Click Issue Refund.

After 60 days, you can use Send Money to refund the partial payment.


Note: To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.

Here's how to send a partial refund:

  1. Log in to your PayPal account.
  2. Click My Account at the top of the page.
  3. Click History.
  4. Find the payment you'd like to refund.
  5. Click Details.
  6. Click Issue Refund.
  7. Enter the refund amount and click Continue.
  8. Click Issue Refund.

After 60 days, you can use Send Money to refund the partial payment.


Note: To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.

Here's how to send a partial refund:

  1. Log in to your PayPal account.
  2. Click My Account at the top of the page.
  3. Click History.
  4. Find the payment you'd like to refund.
  5. Click Details.
  6. Click Issue Refund.
  7. Enter the refund amount and click Continue.
  8. Click Issue Refund.

After 60 days, you can use Send Money to refund the partial payment.


Note: To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.

Here's how to send a partial refund:

  1. Log in to your PayPal account.
  2. Click My Account at the top of the page.
  3. Click History.
  4. Find the payment you'd like to refund.
  5. Click Details.
  6. Click Issue Refund.
  7. Enter the refund amount and click Continue.
  8. Click Issue Refund.

After 60 days, you can use Send Money to refund the partial payment.


Note: To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.

Here's how to send a partial refund:

  1. Log in to your PayPal account.
  2. Click My Account at the top of the page.
  3. Click History.
  4. Find the payment you'd like to refund.
  5. Click Details.
  6. Click Issue Refund.
  7. Enter the refund amount and click Continue.
  8. Click Issue Refund.

After 60 days, you can use Send Money to refund the partial payment.


Note: To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.

Here's how to send a partial refund:

  1. Log in to your PayPal Account.
  2. Click My Account at the top of the page.
  3. Click History.
  4. Click Issue refund next to the payment you'd like to refund.
  5. Enter the refund amount and click Continue.
  6. Click Issue Refund.

You may issue a partial refund within 60 days of the transaction.

 

Note: To make sure the buyer isn’t credited twice for the same transaction, you cannot refund a payment when there’s a credit card chargeback associated with this payment. 

 

What if I use the Issue Refund link, but I don't have the total amount available in my PayPal balance?
When you send a refund using the Issue Refund link, we deduct the total amount of your refund from your PayPal balance.

If your PayPal balance does not cover the refund:

  • If you have a confirmed U.S. bank account, we'll withdraw the amount of the refund from your bank account.
  • If you don't have a confirmed U.S. bank account, you won't be able to issue the refund until you add money to your PayPal balance.

The status of a refund that's issued from your bank account is "Pending" unitl the funds clear. Depending on the bank, it can take 3 to 5 business days for funds to clear.
When you send a refund using the Issue Refund link, we deduct the total amount of your refund from your PayPal balance.

If your PayPal balance does not cover the refund you will not be able to complete a refund.
When you send a refund using the Issue Refund link, we deduct the total amount of your refund from your PayPal balance.

If your PayPal balance does not cover the refund:

  • If you have a confirmed U.S. bank account, we'll withdraw the amount of the refund from your bank account.
  • If you don't have a confirmed U.S. bank account, you won't be able to issue the refund until you add money to your PayPal balance.

The status of a refund that's issued from your bank account is "Pending" unitl the funds clear. Depending on the bank, it can take 3 to 5 business days for funds to clear.
When you send a refund using the Issue Refund link, we deduct the total amount of your refund from your PayPal balance.

If your PayPal balance does not cover the refund:

  • If you have a confirmed U.S. bank account, we'll withdraw the amount of the refund from your bank account.
  • If you don't have a confirmed U.S. bank account, you won't be able to issue the refund until you add money to your PayPal balance.

The status of a refund that's issued from your bank account is "Pending" unitl the funds clear. Depending on the bank, it can take 3 to 5 business days for funds to clear.
When you send a refund using the Issue Refund link, we deduct the total amount of your refund from your PayPal balance.

If your PayPal balance does not cover the refund:

  • If you have a confirmed U.S. bank account, we'll withdraw the amount of the refund from your bank account.
  • If you don't have a confirmed U.S. bank account, you won't be able to issue the refund until you add money to your PayPal balance.

The status of a refund that's issued from your bank account is "Pending" unitl the funds clear. Depending on the bank, it can take 3 to 5 business days for funds to clear.
When you send a refund using the Issue Refund link, we deduct the total amount of your refund from your PayPal balance.

If your PayPal balance does not cover the refund you will not be able to complete a refund.

When you send a refund using the 'Issue Refund' link, we deduct the total amount of your refund from your PayPal balance. If your PayPal balance does not cover the refund you will not be able to complete a refund.

Please wait until you receive another payment into your PayPal Account that covers the full amount before using the 'Issue Refund' link.

When you send a refund using the Issue Refund link, we deduct the total amount of your refund from your PayPal balance.

If your PayPal balance does not cover the refund you will not be able to complete a refund.

Please wait until you receive another payment into your PayPal account that covers the full amount before using the 'Issue Refund' link.
When you send a refund using the Issue Refund link, we deduct the total amount of your refund from your PayPal balance.

If your PayPal balance does not cover the refund:
  • If you have a confirmed U.S. bank account, we'll withdraw the amount of the refund from your bank account.
  • If you don't have a confirmed U.S. bank account, you won't be able to issue the refund until you add money to your PayPal balance.

The status of a refund that's issued from your bank account is "Pending" unitl the funds clear. Depending on the bank, it can take 3 to 5 business days for funds to clear.
When you send a refund using the Issue Refund link, we deduct the total amount of your refund from your PayPal balance.

If your PayPal balance can't cover the refund, you'll have to receive more payments before giving a refund.

The status of a refund that's issued from your bank account is Pending unitl the funds clear. Depending on the bank, it can take 3 to 5 business days for funds to clear.
When you send a refund using the Issue Refund link, we deduct the total amount of your refund from your PayPal balance.

If your PayPal balance does not cover the refund you will not be able to complete a refund.

You can add funds to your PayPal balance from your bank account to complete the refund. Log in to your account and click Top Up near the top of the page to add money to your PayPal balance.
When you send a refund using the Issue Refund link, we deduct the total amount of your refund from your PayPal balance.

If your PayPal balance does not cover the refund you will not be able to complete a refund.

You can add funds to your PayPal balance from your bank account to complete the refund. Log in to your account and click Top Up near the top of the page to add money to your PayPal balance.
When you send a refund using the Issue Refund link, we deduct the total amount of your refund from your PayPal balance.

If your PayPal balance does not cover the refund you will not be able to complete a refund.

You can add funds to your PayPal balance from your bank account to complete the refund. Log in to your account and click Top Up near the top of the page to add money to your PayPal balance.
Why is my refund pending?
There were not enough funds in your seller's PayPal account to cover the refund at this time. The refund remains Pending until the seller has more money in their PayPal balance to cover the full amount of the refund.There were not enough funds in your seller's PayPal account to cover the refund at this time. The refund remains Pending until the seller has more money in their PayPal balance to cover the full amount of the refund.There were not enough funds in your seller's PayPal account to cover the refund at this time. The refund remains Pending until the seller has more money in their PayPal balance to cover the full amount of the refund.There were not enough funds in your seller's PayPal account to cover the refund, so the funds are being transferred from the seller's bank account. Once the bank account transfer is completed, you'll receive your refund. There were not enough funds in your seller's PayPal account to cover the refund, so the funds are being transferred from the seller's bank account. Once the bank account transfer is completed, you'll receive your refund. There were not enough funds in your seller's PayPal account to cover the refund, so the funds are being transferred from the seller's bank account. Once the bank account transfer is completed, you'll receive your refund. There were not enough funds in your seller's PayPal account to cover the refund, so the funds are being transferred from the seller's bank account. Once the bank account transfer is completed, you'll receive your refund. There were not enough funds in your seller's PayPal account to cover the refund, so the funds are being transferred from the seller's bank account. Once the bank account transfer is completed, you'll receive your refund. There were not enough funds in your seller's PayPal account to cover the refund, so the funds are being transferred from the seller's bank account. Once the bank account transfer is completed, you'll receive your refund. There were not enough funds in your seller's PayPal account to cover the refund, so the funds are being transferred from the seller's bank account. Once the bank account transfer is completed, you'll receive your refund. There were not enough funds in your seller's PayPal account to cover the refund, so the funds are being transferred from the seller's bank account. Once the bank account transfer is completed, you'll receive your refund. There were not enough funds in your seller's PayPal account to cover the refund, so the funds are being transferred from the seller's bank account. Once the bank account transfer is completed, you'll receive your refund. There were not enough funds in your seller's PayPal account to cover the refund at this time. The refund remains Pending until the seller has more money in their PayPal balance to cover the full amount of the refund.
How do I issue a refund?
Here's how you can issue a full or partial refund for up to 60 days after a payment was sent:
  1. Log in to your PayPal account.
  2. Click My Account, then click History at the top of the page.
  3. Find the payment you'd like to refund and click Details.
  4. Click Issue Refund.
  5. Enter the refund amount and click Continue.
  6. Confirm the details and click Issue Refund.
    Note:

    • You can refund payments that are Completed, Pending, Cleared, or Uncleared.
    • To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.

    You can issue a full or partial refund up to 60 days after you receive a payment.

    Here’s how to issue a refund:

    1. Log in to your PayPal account.
    2. Click History.
    3. Click Details next to the payment you want to refund.
    4. Click Issue a refund.
    5. Enter the refund amount, then click Continue.
    6. Review the information, then click Issue Refund.
    Note:

    • You can refund payments that are Completed, Pending, Cleared, or Uncleared.
    • To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.
    • There is no fee to refund a payment.
    • When you refund a payment, we refund the original transaction fees.
    • If there’s not enough money in your PayPal balance to cover the refund, we’ll issue the refund from your primary bank account.
    You can issue a full or partial refund up to 60 days after you receive a payment.

    Here’s how to issue a refund:

    1. Log in to your PayPal account.
    2. Click History.
    3. Click Details next to the payment you want to refund.
    4. Click Issue a refund.
    5. Enter the refund amount, then click Continue.
    6. Review the information, then click Issue Refund.
    Note:

    • You can refund payments that are Completed, Pending, Cleared, or Uncleared.
    • To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.
    • When you refund a payment, we will retain the fixed fee of your transaction fee. To learn more about variable and fixed transaction fees, click Legal Agreements at the bottom of the PayPal page, click PayPal User Agreement and browse to section 8.
    • If there’s not enough money in your PayPal balance to cover the refund, we’ll issue the refund from your primary bank account.
    Here's how you can issue a full or partial refund for up to 60 days after a payment was sent:
    1. Log in to your PayPal account.
    2. Click My Account, then click History at the top of the page.
    3. Find the payment you'd like to refund and click Details.
    4. Click Issue Refund.
    5. Enter the refund amount and click Continue.
    6. Confirm the details and click Issue Refund.
      Note:

      • You can refund payments that are Completed, Pending, Cleared, or Uncleared.
      • To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.

      Here's how you can issue a full or partial refund for up to 60 days after a payment was sent:

      1. Log in to your PayPal account.
      2. Click My Account, then click History at the top of the page.
      3. Find the payment you'd like to refund and click Details.
      4. Click Issue Refund.
      5. Enter the refund amount and click Continue.
      6. Confirm the details and click Issue Refund.

        Note:

        • You can refund payments that are Completed, Pending, Cleared, or Uncleared.
        • To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.

        To view the status of your refund:

        1. Log in to your PayPal account.
        2. Click History.
        3. Select More filters, and then click Refunds.
        4. Click Details for the transaction in question.
        • Refunds will remain pending until the seller's funds have cleared their bank.
        • Refunds made less than 60 days after payment will refund to your credit card if it was the original source of payment. Refunds may take 30 days to appear on your credit card statement. Payments from other sources are refunded to your PayPal balance.
        • Refunds made more than 60 days after the original payment are considered new payments and will post to your Paypal balance, minus regular fees for receiving money.

         

        Here's how you can issue a full or partial refund for up to 60 days after a payment was sent:
        1. Log in to your PayPal account.
        2. Click My Account, then click History at the top of the page.
        3. Find the payment you'd like to refund and click Details.
        4. Click Issue Refund.
        5. Enter the refund amount and click Continue.
        6. Confirm the details and click Issue Refund.
          Note:

          • You can refund payments that are Completed, Pending, Cleared, or Uncleared.
          • To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.
          Here's how you can issue a full or partial refund for up to 60 days after a payment was sent:
          1. Log in to your PayPal account.
          2. Click My Account, then click History at the top of the page.
          3. Find the payment you'd like to refund and click Details.
          4. Click Issue Refund.
          5. Enter the refund amount and click Continue.
          6. Confirm the details and click Issue Refund.
            Note:

            • You can refund payments that are Completed, Pending, Cleared, or Uncleared.
            • To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.
            Here's how you can issue a full or partial refund for up to 60 days after a payment was sent:
            1. Log in to your PayPal account.
            2. Click My Account, then click History at the top of the page.
            3. Find the payment you'd like to refund and click Details.
            4. Click Issue Refund.
            5. Enter the refund amount and click Continue.
            6. Confirm the details and click Issue Refund.
              Note:

              • You can refund payments that are Completed, Pending, Cleared, or Uncleared.
              • To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.
              Here's how you can issue a full or partial refund for up to 60 days after a payment was sent:
              1. Log in to your PayPal account.
              2. Click My Account, then click History at the top of the page.
              3. Find the payment you'd like to refund and click Details.
              4. Click Issue Refund.
              5. Enter the refund amount and click Continue.
              6. Confirm the details and click Issue Refund.
                Note:

                • You can refund payments that are Completed, Pending, Cleared, or Uncleared.
                • To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.
                Here's how you can issue a full or partial refund for up to 60 days after a payment was sent:
                1. Log in to your PayPal account.
                2. Click My Account, then click History at the top of the page.
                3. Find the payment you'd like to refund and click Details.
                4. Click Issue Refund.
                5. Enter the refund amount and click Continue.
                6. Confirm the details and click Issue Refund.
                  Note:

                  • You can refund payments that are Completed, Pending, Cleared, or Uncleared.
                  • To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.

                  You can issue a full or partial refund up to 60 days after you receive a payment.

                  Here’s how to issue a refund:

                  1. Log in to your PayPal account.
                  2. Click History.
                  3. Click Details next to the payment you want to refund.
                  4. Click Issue a refund.
                  5. Enter the refund amount, then click Continue.
                  6. Review the information, then click Issue Refund.

                  Note:

                  • You can refund payments that are Completed, Pending, Cleared, or Uncleared.
                  • To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.
                  • There is no fee to refund a payment.
                  • When you refund a payment, we refund the original transaction fees.
                  • If there’s not enough money in your PayPal balance to cover the refund, we’ll issue the refund from your primary bank account.

                  You can issue a full or partial refund up to 60 days after you receive a payment.

                  Here’s how to issue a refund:

                  1. Log in to your PayPal account.
                  2. Click History.
                  3. Click Details next to the payment you want to refund.
                  4. Click Issue a refund.
                  5. Enter the refund amount, then click Continue.
                  6. Review the information, then click Issue Refund.

                  Note:

                  • You can refund payments that are Completed, Pending, Cleared, or Uncleared.
                  • To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.
                  • There is no fee to refund a payment.
                  • When you refund a payment, we refund the original transaction fees.
                  • If there’s not enough money in your PayPal balance to cover the refund, we’ll issue the refund from your primary bank account.

                  You can issue a full or partial refund up to 60 days after you receive a payment.

                  Here’s how to issue a refund:

                  1. Log in to your PayPal account.
                  2. Click History.
                  3. Click Details next to the payment you want to refund.
                  4. Click Issue a refund.
                  5. Enter the refund amount, then click Continue.
                  6. Review the information, then click Issue Refund.

                  Note:

                  • You can refund payments that are Completed, Pending, Cleared, or Uncleared.
                  • To make sure the buyer isn’t credited twice for the same transaction you cannot refund a payment when there’s a credit card chargeback associated with this payment.
                  • There is no fee to refund a payment.
                  • When you refund a payment, we refund the original transaction fees.
                  • If there’s not enough money in your PayPal balance to cover the refund, we’ll issue the refund from your primary bank account.

                   

                  How is a refund credited?

                  If you paid with a credit card, the money will go back to your card. It can take up to 30 days for the refund to show up on your card statement.

                  If you paid with your bank account (eCheck or Instant Transfer) or PayPal balance, the money will go back to your PayPal balance.

                  Refunds are in the same currency and at the same conversion rate as the original payment.

                  PayPal credits the refund according to how the original payment was made.

                  If you used a credit card, PayPal credits your credit card. If you used a funding source other than a credit card, your PayPal balance will receive the credit. If you used both a credit card and another source, the credit card portion goes to the credit card, and the remainder goes to your PayPal balance.

                  Please note, refunds to credit cards can take up to 30 days to appear on your statement.

                  If you paid with a credit card, the money will go back to your card. It can take up to 30 days for the refund to show up on your card statement.

                  If you paid with your bank account (eCheck or Instant Transfer) or PayPal balance, the money will go back to your PayPal balance.

                  Refunds are in the same currency and at the same conversion rate as the original payment.

                  PayPal credits the refund according to how the original payment was made.

                  If you used a credit card, PayPal credits your credit card. If you used a funding source other than a credit card, your PayPal balance will receive the credit. If you used both a credit card and another source, the credit card portion goes to the credit card, and the remainder goes to your PayPal balance.

                  Please note, refunds to credit cards can take up to 30 days to appear on your statement.
                  PayPal credits the refund according to how the original payment was made.

                  If you used a credit card, PayPal credits your credit card. If you used a funding source other than a credit card, your PayPal balance will receive the credit. If you used both a credit card and another source, the credit card portion goes to the credit card, and the remainder goes to your PayPal balance.

                  Please note, refunds to credit cards can take up to 30 days to appear on your statement.
                  PayPal credits the refund according to how the original payment was made.

                  If you used a credit card, PayPal credits your credit card. If you used a funding source other than a credit card, your PayPal balance will receive the credit. If you used both a credit card and another source, the credit card portion goes to the credit card, and the remainder goes to your PayPal balance.

                  Please note, refunds to credit cards can take up to 30 days to appear on your statement.
                  PayPal credits the refund according to how the original payment was made.

                  If you used a credit card, PayPal credits your credit card. If you used a funding source other than a credit card, your PayPal balance will receive the credit. If you used both a credit card and another source, the credit card portion goes to the credit card, and the remainder goes to your PayPal balance.

                  Please note, refunds to credit cards can take up to 30 days to appear on your statement.
                  PayPal credits the refund according to how the original payment was made.

                  If you used a credit card, PayPal credits your credit card. If you used a funding source other than a credit card, your PayPal balance will receive the credit. If you used both a credit card and another source, the credit card portion goes to the credit card, and the remainder goes to your PayPal balance.

                  Please note, refunds to credit cards can take up to 30 days to appear on your statement.
                  PayPal credits the refund according to how the original payment was made.

                  If you used a credit card, PayPal credits your credit card. If you used a funding source other than a credit card, your PayPal balance will receive the credit. If you used both a credit card and another source, the credit card portion goes to the credit card, and the remainder goes to your PayPal balance.

                  Please note, refunds to credit cards can take up to 30 days to appear on your statement.