Help Center answers
There are a few reasons why a payment may be unclaimed:
- The recipient hasn’t signed up for a PayPal account yet.
- The recipient is reviewing your payment and deciding whether to accept it.
When a payment is unclaimed, the money has been deducted from your PayPal account already. All unclaimed payments are automatically cancelled after 30 days and the money is then returned to you.
To get your money back faster, log in to the PayPal website. Click Unclaimed next to the payment, then click Cancel Payment.