Help Center answers
Why can’t I receive a personal payment from India?
Unfortunately, we’ve had to stop allowing personal payments to be sent to and from India.
Any personal payments that have been recently sent to you from India have been automatically reversed, and the money returned to the sender.
If you’re receiving money for a personal payment, such as gift, then we have requested that the sender find another way to pay you until we’re able to restore personal payments to and from India.
If this was a payment for a purchase of goods or services, and not a personal payment, then you may contact the buyer and have him or her resend the payment as follows:
- Have the buyer log in to their PayPal account.
- Click Send Money.
- Enter their email address in the To field.
- Enter the amount of money they wish to send you, and choose the currency from the list.
- Select Goods, Services, or eBay Items, depending on your purchase.
- Click Continue.
We are trying to resolve this issue as quickly as possible and we’re sorry for any inconvenience.