Help Center answers

How do I accept or deny a partial refund?

You can accept or deny a partial refund in the Resolution Center.

  1. Log in to your PayPal account.
  2. Click My Account at the top of the page.
  3. Click Resolution Center at the top of the page.
  4. Open cases from the list.
  5. Click Resolve next to your case.
  6. Accept the seller's refund offer or suggest a different amount.
  7. Click Submit.  

 

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