Help Center answers
I forgot my email address.
You can retrieve or change your PayPal email address if you can confirm the following account information:
- your name
- your ZIP code
- your phone number
- your credit card number
- Go to the PayPal website.
- Click Problem with login? in the Account login box.
- Click I don’t know what email address I used.
- Enter up to 3 email address you may have used to create your PayPal account.
- Select the option to I want to create a new password or select I know my password and want to log in.
- Enter the characters shown in the image in the security text box, and click Continue.
- Follow the prompts to complete updating your email address.
- Enter your new password twice, and click Submit.