Help Center answers
I forgot my password.
If you forgot your password, you have to create a new password. It’s easy to do. Use the steps below to create a new password.
- Go to the PayPal website.
- Click Problem with login? in the Account login box.
- Click I don’t know my password.
- Enter the email address you registered with PayPal.
- Enter the characters shown in the image in the security text box, and click Continue.
- Enter information to confirm that you own the account, and click Continue.
- Enter your new password twice, and click Submit.