Help Center answers

How do I change my password?

If you know your current password, you can change it from your PayPal account profile page. Here's how:
  1. Log in to your PayPal account.
  2. Click My Account at the top of the page.
  3. Click Profile at the top of the page.
  4. Click Password in the Account Information column.
  5. Select Password.
  6. Click Edit. You may be required to confirm your account information.
  7. Enter your current password
  8. Enter your new password.
  9. Click Save.
If you do not know your current password, you can create a new password by confirming your identity. Here's how:
 
  1. Go to the PayPal homepage.
  2. Click Problem with login? in the Account login box.
  3. Select I don't know my password.
  4. Enter the email address registered on your PayPal account.
  5. Enter the characters shown in the image in the text box.
  6. Click Continue.
  7. Follow the instructions.
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