We can refund the return costs to your customers.
Your customers would buy more online if their return costs were free1. And that’s what we’re offering them: their return cost refunded2. For free.Let your customers know
Offer your buyers what they want.
2 out of 3 shoppers say they would buy more online if return costs were free1. As a merchant, you can now offer this great experience to your customers. It’s one less thing for them to worry about when they shop at your online store.
How it works for
Your customers need to activate the service only one time, for free, and enjoy the service the very next time they purchase something with PayPal. To ask for a refund, they simply need to provide some basic information and their shipping receipts.
How it works
The service is as free for you as it is for your customers. Simply use our hosted banners available in different languages and sizes to promote it on your website. Your return process will not be affected, however, check how it impacts your conversion rate.
One less barrier for online shopping.
Because we highly value a great online shopping experience, and constantly seek to improve it, we’re pleased to offer this new service that benefits both our customers and our merchants. We have all the tools you need to let your customers know about it on your website.
Download our banners
Just a click away for your customers.
To benefit from this free service, your customers simply need to activate it
on their local Refunded Returns page. That's it.