Get your return shipping costs refunded.
Sometimes, when you receive the item you bought online, it isn’t quite as you expected. If that happens, simply return it and don’t worry anymore about the return shipping costs, it’s on us *. The service is free and valid also on international shopping.
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Returns refunded worldwide.
Shop around the world on any website, and simply pay with PayPal. If something isn’t quite as expected when you receive the item, we can reimburse* your return shipping costs.
Not right? Not a problem.
Too big, too small, broken, not as the seller described… Whatever the reason is, don’t worry. Send it back, ask for a reimbursement and your return shipping costs can be refunded*.
Pay with PayPal.
Once you’re enrolled, your return shipping is covered*.
Change your mind.
Send your purchase back to the seller.
Create a claim.
Send us your receipts and the claim form within 14 days.
Get your refund.
Your refund will be credited to your PayPal account within 5 business days from notice of approval of your request for refund.
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* Until 31 December 2016. The Refunded Returns service is offered by PayPal Pte. Ltd, in partnership with TELUS International Europe, the service provider. See General Conditions of Use.