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Why are there different buyer and seller transaction IDs for the same transaction?

Issue
The transaction ID shown to the buyer does not match the transaction ID sent to the seller. For example, if you sell something, your seller transaction ID will be different then your buyer’s.

Cause
PayPal intentionally generates two unique transaction IDs, one for the buyer and one for the seller. These IDs represent the movement of funds between a buyer and seller:
  • The seller’s transaction ID represents a credit.
  • The buyer’s transaction ID represents a debit.
These IDs are different to help facilitate backend processing. For example, information regarding the funding source is reported in connection with the buyer's transaction ID, and information regarding the fees is reported in connection with the seller’s transaction ID. The system requires these different reference points to make associations within the system.

Solution
Buyer and seller transaction IDs are different, but they refer to the same transaction. If your buyer gives you a transaction ID, you can pull up the transaction as follows:
  1. Go to https://www.paypal.com/activities.
  2. Enter the buyer’s transaction ID in the search box.
  3. The corresponding transaction appears.

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