How do I cancel a recurring payment, subscription, or automatic billing agreement I have with a merchant?
- Click Settings (the gear icon) on the top right corner of the page.
- Click Payments.
- Click Manage pre-approved payments under “Pre-approved payments."
- Select the merchant whose agreement you want to cancel, and click Cancel.
- Click Cancel Profile to confirm your request.
If you don’t have a PayPal account, you should contact the merchant directly to cancel the agreement. If you can’t contact the merchant, you should contact PayPal Customer Service by phone. Click Call customer support for our Customer Service phone number.
A subscription can be cancelled up until the day before the next scheduled payment in order for you not to be charged. Please note that after cancelling a payment, subscription or automatic billing agreement, you are still required to pay the merchant for the goods or services you received.