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How do I add and confirm, change or remove a phone number on my PayPal account?

When you add your mobile number, we'll be able to get in touch with you or reach you via text message to help service your account. We suggest you review and update the mobile number registered on your PayPal account regularly to make sure it's up to date. 

Here’s how to add, change or remove a phone number on the PayPal website: 

  1. Go to your Settings.
  2. In the Phone Numbers section:  
  • Click + Add New to add a new phone number. Enter the details then click Add phone number. (Remember to confirm it). 
  • To edit your phone number, click Change next to the number. Make your edits, then click Update Number. 
  • To remove a phone number, click Remove beside the number. (You can only remove a phone number if you have at least two added to your PayPal account.)

To add, change or remove a phone number on the app:

  1. Tap the Profile Icon.
  2. Tap Account Info.
  3. Tap Phone Numbers.
  • To add a new phone number, tap + Add a phone number, enter the number, and tap Add.
  • To edit a phone number, tap the number, make your edits, then tap Update.
  • To remove a phone number, tap the number, scroll down, and tap Remove. (You can only remove a phone number if you have at least two added to your PayPal account.)

When you add a mobile number to your PayPal account, we send you a text message with a confirmation code. Enter this code to your PayPal account to confirm your mobile number. For security reasons, the code expires in 15 minutes from the time it's issued.

To resend the confirmation code from the PayPal website: 

  1. Go to your Settings page.  
  2. In the Phone Numbers section, next to the number you'd like to confirm, click Confirm.  
  3. Click Resend confirmation code. When you receive the code, enter it and click Validate.

To resend the confirmation code on the app: 

  1. Tap the Profile Icon.  
  2. Tap Account Info. 
  3. Tap Phone Numbers.  
  4. Tap the number you want to confirm, then tap Get Your Code.
  5. Enter the code and tap Confirm Mobile Number.  
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