How do I void an order or authorization for my customers?
Authorizations and orders enable sellers to arrange a sale but delay payment until a later time.
Here's how to void an authorization or order:
- Go to Activity and select All Transactions.
- Find the transaction and click Void.
- Voiding an authorization cancels the entire open amount.
- Authorizations usually expire after 29 days unless you’ve captured or voided them.
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