How do I add, confirm or remove an email address?
Add an email address:
- Go to Settings.
- Beside 'Email address', click the plus symbol.
- Enter your new email address and click Add Email.
When you add an email address, we automatically send an email to confirm that address. Once you receive the email:
- Click the link in the email.
- Enter your PayPal password.
- Click Confirm.
Remove an email address:
- Go to Settings.
- Under ‘Email address', beside the email address you'd like to remove, click Delete.
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What if I didn't receive my email address confirmation? Check your inbox for an email with the new number. Take Action Add and confirm your email addressWhy are payments for my eBay sales being sent to the wrong email address? To correct this, please ensure the email address on your listing has been added and also confirmed on your PayPal account. Alternatively, you can contact your buyer to request they cancel the payment and resend to your correct email address.What if I've forgotten or lost access to my email address for PayPal? When you add an email address, we automatically send an email to this address. To confirm your email address :How can I tell if an email is genuinely from PayPal? If you think you’ve received a phishing email , forward it to and then delete the fake email from your mailbox. If you‘ve responded to a fraudulent email and believe your PayPal account may now have been accessed, you should immediately.Common questions about coupons and redemption codes Can I use an expired coupon? The email address registered on your eBay account has been added to your PayPal account and is confirmed . The seller accepts PayPal. The eBay item is eligible for the discount.How do I see the status of, or the steps to remove, an account limitation? We aim to complete our review within 48 hours. Information is reviewed in the order in which it is received. We'll email you with an update when our review is complete.What can I expect after I dispute a PayPal Credit charge? Once we receive your dispute, we’ll send you an email confirmation , and we’ll begin the investigation.Why was my voucher not accepted? You've The voucher you received was sent to your confirmed email address used for both accounts (if the voucher was received by email ) The minimum amount required was metHow do I get my account ready to use? Add your card Confirm your email AddAdditional Information about Account Limitations Guard your information to help prevent Account Limitations If you receive one of these spoof emails from someone pretending to be PayPal, report it by forwarding the email to and we'll investigate it for you. After you send us the email , delete it from your inbox. If you happen to click on any links or open any attachments within the suspicious email or website, log in to your account and check your .Why did I receive a payment notice, but no payment to my PayPal balance? You may have the email address on your account, but you didn't confirm it. You need to confirm your email address to prove that you have access to it, before you can receive payments. You can confirm it under your payment settings.Where is my refund? The refund was sent to an email address that isn't confirmed. PayPal payments can't complete until the recipient's email address is confirmed on their PayPal account.How do I receive money in my PayPal account? When someone sends you a payment through PayPal we'll notify you by email (or text message for payments sent to your mobile phone number). confirmed your email address sign upHow can I enroll in PayPal Giving Fund (PPGF)? Before you enrol, you’ll first need to complete the . Once you’ve been confirmed , you’ll receive an email inviting you to enrol with PayPal Giving Fund. Please feel free to explore our PayPal Giving Fund site while you’re waiting the three working days for your PayPal Confirmed Charity registration to be processed.How do I request payments or send an invoice? Click Request Money Enter the email address , then click Next Enter the amount, select the currency and add a note if needed.Can I have more than one PayPal account? Yes. You can open one PayPal account for your personal use and if needed, you can also open a separate account for your business. However, your business account can’t use the same email address as your account for personal use.How do I Send Money? To send money, all you need is the other person's email address or mobile phone number. If they don’t have a PayPal account already set up they'll be prompted to open one to receive the money.How do I cancel an unclaimed payment? The 'Cancel' option only appears if the payment was sent to an email address that was misspelt, not registered with PayPal or is unconfirmed, preventing the payment from completing. If a payment you’ve sent hasn't been claimed and is showing as ‘Pending’, you can cancel it.What can I do if I can't I log in? forgot your password If you can’t log in because you forgot the email address or connected with your PayPal account, you can recover access with these steps: I forgot the email address for my PayPal account:
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