How can we help?
Disputes and Claims
Report a problem
- How do I report unauthorized PayPal account activity?
- What can I do if I can't log in?
- What is Buyer Abuse?
- I received goods that are not as described for an eBay purchase. Can I dispute the payment?
- How can I make a formal complaint to PayPal?
- I made a mistake when making a purchase with PayPal. How do I get my money back?
- I forgot my PayPal password. How do I reset it?
Open a dispute
Fraud and security
- How do I report potential fraud to PayPal?
- How do I know if an email is from PayPal and how do I report a spoof email?
- What is PayPal's approach to privacy and the Privacy Statement?
- What is Buyer Abuse?
- Why is my PayPal account limited?
- How do I report a fake PayPal email or website?
- What can I do to avoid fraudulent sellers?