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How do I set up user access for Virtual Terminal?

By default, Virtual Terminal is set up for a single user to process transactions. However, you can give multiple users (such as employees) secondary access so they can process transactions using Virtual Terminal. Here's how:
  1. Add them to your account as secondary users.
  2. Grant them permission to use Virtual Terminal through PayPal's Multi-User Access feature.
Multi-User Access enables you to grant multiple secondary users different levels of access to a single PayPal account. You can add up to 200 secondary users to your PayPal account. This can come in handy in a call center, where multiple transactions need processing at the same time.

Note: Only the account owner can change secondary users' access privileges. The secondary users don't have full access to all features of your PayPal account; they can use only the features you grant them access to.

Here's how to grant a secondary user access to Virtual Terminal:
  1. Log in to your PayPal Account.
  2. Select Profile > Profile and settings > My settings.
  3. Next to Manage Users, click Update if secondary users are already defined for your account. Otherwise, click Get Started.
  4. Do one of the following:
  • Select the user to receive Virtual Terminal access.
  • Click Add User, then enter the user's name, user ID, and password in the appropriate fields.
  1. Select the Virtual Terminal checkbox.
  2. Click Save.
The user is added to your account as a secondary user with permission to use Virtual Terminal.
 

Revoke user access

For security reasons, you may need to revoke a secondary user's access to Virtual Terminal. Here's how:
  1. Log in to your PayPal Account.
  2. Select Profile Profile and settings > My settings.
  3. Click Update next to Manage Users.
  4. Select the user whose access you wish to revoke and click Edit.
  5. On the Edit User Access page, deselect Virtual Terminal.
  6. Click Save.
Once you revoke access privileges, the user can no longer use Virtual Terminal or process Virtual Terminal Transactions.



 
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