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Timing of Scheduled Subscription Payments

Timing of Scheduled Subscription Payments
This chapter describes Subscription time periods, failures, and re-attempts.
Payment Time Periods
Scheduled payments are made based on the terms set in the Subscriptions button and/or link.
Payments after a trial period ends are made one day after the end of the trial period; if trial period 1 is three days long, then the payment for trial period 2, or the regular rate if there is not a second trial period, occurs on the day after the completion of period 1, or day 4. The subscriber has full access to the subscription for 3 days before the next trial period or regular rate begins.
Regular rate payments are made on the day of the previous period’s completion, which means payments will be made on the same calendar day if they occur on a monthly or yearly basis.
Example 4.1
Subscription Terms:
l
l
l
The Subscriber signs up on Aug.1, and is billed as follows:
l
l
l
If you have a recurring payment scheduled for a day that does not occur in a given month (e.g. the 30th does not occur in February), the payment will be made on the 1st day of the following month. Thereafter, the payment will occur on the 1st of each month.
Example 4.2
The recurring terms are:
l
$10 USD per month, billed on the 30th
The Subscriber is billed as follows:
l
Jan. 30 = $10.00 USD
l
Mar. 1 = $10.00 USD
l
May 1 = $10.00 USD
Payment Failures
If a scheduled payment fails, you have the option to have PayPal reattempt the payment before the subscription is cancelled.
Scheduled payments may fail due to several reasons, including insufficient funds. If you choose the Reattempt on Failure option when you create your subscription button, payments will be reattempted 3 days after the failure date. After a second failure, we will try once more 5 days later. A third failure will lead to an automatic cancellation of the subscription.
Note:
Reattempts will not occur if another subscription payment is scheduled within 14 days of the failed payment, so payments do not overlap.