• Payments and Transfers
  • Disputes and Limitations
  • My Account
  • My Wallet
  • Login & Security
  • Seller Tools

How do I upload a document for a claim?

To help us settle a claim, you may be required to upload a document.

Here's how to upload a document:

  1. Go to your Resolution Center.  
  2. Click Respond beside your claim. 
  3. Click Respond
  4. Choose I'd like to submit the requested info
  5. Drag and drop the file, include a short description and click Submit.
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