Last update: January 30, 2019
This page shall serve as advance information for PayPal Users with regards to important upcoming changes of the PayPal Services, the PayPal User Agreement, and other policies (collectively, the “Legal Agreements”).
Please read this document carefully. PayPal will change the Legal Agreements with effect to April 29, 2019.
You do not need to do anything to accept the changes as they will automatically come into effect on April 29, 2019.
Should you decide you do not wish to accept the changes, you can notify us prior to April 29, 2019 to close your account (https://www.paypal.com/de/cgi-bin/?&cmd=_close-account) immediately without incurring any additional charges.
All changes and updates to the Legal Agreements are on this page highlighted in italic. This highlighting shall ensure better traceability of the changes and updates applied.
Amendments made for linguistic adjustment, to correct or remove orthographical and grammatical mistakes, or changes to the formatting are not highlighted. This does also apply where we have corrected or standardized numbering and references.
Updates to the PayPal User Agreement
We have made the following amendments to our PayPal User Agreement:
5. Receiving E-Money
By way of reminder for merchants using PayPal to receive Commercial Transaction payments, on November 13, 2018 PayPal started to enable some customers without Accounts to send payments to merchants’ Accounts using alternative local payment methods.
Since November 13, 2018, the opening paragraph of Section 5. has read and been applied (and will continue to read and be applied) as follows:
5. Receiving E-Money
Updates to the PayPal Buyer Protection Policy
We have made the following amendments to our PayPal Buyer Protection Policy:
Throughout the document, we have clarified references to services provided by eBay on other websites, applications or in the scope of other services than those provided on www.ebay.de and we collectively refer to such services as "eBay Services".
Hence, we have added the term and German websites, applications and other services into which eBay Services are integrated where we mention www.ebay.de: In clauses 3.1., 3.3. (twice), 5.3., 6.2.a.
In clause 5.1., we have changed the timelines from a fixed ten days to a more flexible timeline reflecting the individual case:
The Buyer must reply in a timely manner to any questions asked by PayPal in regards to the PayPal Buyer Protection Claim. PayPal may decline the Claim if the Buyer does not provide an answer within the stated timeframe. PayPal may extend this timeframe in case of extraordinary circumstances which are outside the control of the Buyer.
Notice of amendment to the PayPal Privacy Statement
We’re making changes to the Privacy Statement that provides information on how we use your data.
We've provided additional details on how we use data when you transact with your friends, as well as more information on how we use data to prevent fraud and risk.
You can review the changes and the current Privacy Statement here.