You’re in good hands. From purchase to delivery.

With PayPal, if something you’ve ordered online doesn’t arrive, or isn’t as the seller described, we can help you get reimbursed for the full amount of your purchase. We even cover certain non-physical goods, such as e-tickets and downloads.

Learn more about Buyer Protection

If your order never showed up…

We can help you get a refund for that pair of shoes or concert ticket you were eagerly awaiting, but never received.

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Or arrived damaged or not as described…

Gift got broken in transit? Booked flights for July but got tickets for June? Don’t worry, we can help you get reimbursed.

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We’ve got you covered.

If you paid with PayPal, even on international websites, your eligible purchases are covered with no extra cost.

Conditions apply

Shop with peace of mind.

Discover the website where you can shop more securely with PayPal

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