Buyer & Fraud Protection

Check out safer with PayPal. Wherever you shop, whatever you buy, if it's not up to scratch, we can help fix it.

Seller Protection

If you are sent an unauthorised payment – for example, from a hacked account – or a buyer claims they didn't receive their item, our Seller Protection policy covers you for the full amount of the payment on eligible sales. Below are some of the key features of the policy. For more information, see our User Agreement.

Protected Sales

Protected Sales

Proof of Delivery

Proof of Delivery

Items Not Covered

Items Not Covered

Reassuring Buyers

Reassuring Buyers

Resolution Support

Resolution Support

Chargebacks

We never close

World-class security

Helpful security links

If you accept cookies, we’ll use them to improve and customize your experience and enable our partners to show you personalized PayPal ads when you visit other sites. Manage cookies or view our cookie statement