A new way to withdraw funds from PayPal.

It’s now simpler to make withdrawals to any local bank* in Pesos Colombianos with your PayPal account.

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Link your preferred local Pesos Colombianos bank account and withdrawal funds directly from PayPal


Bank fees and processing time for PayPal withdrawals

Withdrawal TypeCurrencyFees
Withdrawing to your local bank account which takes 3-5 business daysCOPCOP 3,500.00 per withdrawal

Standard currency conversion applies, as per User Agreement

Withdrawing to your U.S. bank account which takes 3-5 business daysUSD2.5% withdrawal fee in USD

Additional currency conversion processing fees may apply for withdrawing a currency other than USD.

*Withdrawals to your bank account are made by our local regulated partners.

More details about withdrawals

Other withdrawal options from our partners

With Davivienda you can transfer your PayPal funds directly to your bank account and withdraw the funds in Colombian pesos.

Nequi is a financial platform designed for mobile devices that enables people to use their money freely and securely.

With Epayco you can request the transfer of funds from your PayPal account in Colombia quickly and safely.

#Registration requirements

For businesses

To ensure compliance with regulatory requirements and safeguard the security of your transaction upon submission of withdrawal with PayPal, you accept to share your contact information, transaction details and the documents listed below with Financiera Pagos Internacionales S.A. Compañía de Financiamiento which will treat your information in accordance to its privacy statement. You also acknowledge that Financiera Pagos Internacionales S.A. Compañía de Financiamiento will contact you for completing a mandatory document submission process to receive the funds in Colombia. PayPal will not have access or take responsibility on the information you share with Financiera Pagos Internacionales S.A. Compañía de Financiamiento.

Pagos Internacionales will reach out to you within one business day of a transaction being initiated to register a set of required information listed below.

The partner will identify themselves as being from Pagos Internacionales and ask if you are aware of a transaction under your name. After you confirm, they will ask for the sender name (your PayPal account name) and withdrawal amount. You will be required to register with Pagos (one-time only) upon receipt of your first transaction. To complete the registration, you will need to provide the following documents via e-mail (preferred), mail or at a Pagos branch. Additional details will be provided.

  • Registration form
  • Copy of Tax ID (RUT)
  • Legal representative’s valid ID
  • Company accountant’s card
  • Recent financial statements
  • Certificate from the Chamber of Commerce (no more than 3 months old)
  • Letter including: Shareholder structure, ID numbers (cedula) and ownership percentages for each shareholder (if a shareholder is a legal entity, their shareholding structure is required as well)

If you are unavailable at the time of the call, they will leave a voicemail message with a call back number. If voicemail is not available, they will send an SMS message. They will also continue to call once daily for 5 business days. If you are unable to provide the required documentation before the end of the 5th business day, your transaction will be cancelled.

After successful completion of the above, you can expect the funds in your local bank account within 2 business days.


How do I know that the caller is really from Pagos Internacionales?

If you want to verify that the caller is a legitimate agent from our partners at Pagos Internacionales, please ask the caller to provide the Tax/National ID that you supplied on the original withdrawal, and the agent will be able to share the last 4 digits of your Tax/National ID details for your verification.