I did not receive my email address confirmation
If you haven't received the email we sent you to confirm your email address:
- Check to make sure you entered your email address correctly on your PayPal account.
- Look in your junk mail or spam folder to see if your confirmation email was delivered to that folder instead of to your email inbox.
- Add firstname.lastname@example.org to your address book.
If you still don't see the email, please request that another confirmation email be sent to you.
- Log in to your PayPal account.
- Click the Profile icon.
- Click Unconfirmed under the email you want to confirm.
- Click Confirm this email.
- Check your inbox for the new confirmation.
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How do I confirm my email address?To confirm your email address, click the link in the confirmation email we sent you and enter your password. Thats it. If you cant find the email we sent, you can resend it by clicking Confirm Your Email Address on your Summary page. If you didnt receive the How do I add, change or remove my postal address, email address or phone number?You can easily add, edit, or remove your address, email address, or phone number directly from your Settings page. Heres how: Go to your Settings page. From this page you can add, edit or remove your personal details. Important: If you add a new email address, make sure How do I replace my email address in a non-hosted, unencrypted PayPal button with my Merchant Account ID?Heres how: Log in to your PayPal account. Click Profile Profile and settings.. Ensure you are on the My business info option in left column. Copy your Merchant Account ID. Open the HTML code of the PayPal button in your website and replace your PayPal account email address What is PayPal.Me?What is PayPal.Me? PayPal.Me is a faster, easier way to get paid through PayPal. Just share your very own PayPal.Me link (paypal.me/YourName) with your friends and family, and they can send you money for lunch, chip in for a group gift, or any other reason they need to Why didn't I receive any IPN posts?Issue You havent been receiving Instant Payment Notification (IPN) posts. Causes and Solutions Multiple issues, explained in the next few paragraphs, can produce this error. Your receiving accounts email address is unconfirmed Check that youve confirmed the email address on the account the payment is being sent to. Our technical support content has moved!To improve and streamline your support experience, weve: Moved our technical support content from www.paypal-knowledge.com to the PayPal Help Center. Moved our technical microsites to www.paypal-notice.com. Technical Support Content To search for information that was previously on www.paypal-knowledge.com, please use the search bar above. Merchant Security Roadmap To Why didn't I receive funds for completed orders?Issue You arent receiving funds for completed orders through your PayPal buttons. Causes This error usually results from problems with your merchant accounts email address designated in your button code. Solution Heres how to resolve the problem: Ensure that the email address for your Merchant Account ID is Why did I get the error "Account not found. Unilateral receiver not allowed in chained payment is restricted" when testing the chained payment on my site?Important: Adaptive Payments is now a limited release product. Its restricted to select partners for approved use cases and shouldnt be used for new integrations without guidance from PayPal. Issue PayPal presented an Account not found. Unilateral receiver not allowed error message. Cause This usually occurs when the How to spot fraudulent emails, and what to do if you receive/reply to one...Fraudulent emails, also known as phishing emails, try to trick you into revealing sensitive information like passwords or bank details. They often contain links to fake or spoof websites in an attempt to steal your information. They may even ask you to call a fake customer service number. Why did I get emails telling me that IPNs sent to a URL are failing?Issue You got messages about failing IPNs. Cause If you receive payments from different venues (such as eBay, invoicing, or personal payments), make sure that you havent set a specific URL on your profile to handle all IPNs. Because this URL belongs to the shopping cart, it wont I forgot my login details. How can I regain access to my account?If you cant log in because you forgot the email address or password of your PayPal account, dont worry. You can recover them. Heres how: Click Log In at the top of this page. Click Having trouble logging in?. Enter the email address you use for PayPal and Why can't my customers choose a ship-to address other than the default address for their PayPal account?When your buyers use PayPal hosted buttons, PayPal prepopulates the Shipping Address field with the buyers default shipping address (the address stored in their PayPal account). To enable buyers to override this setting, update your PayPal buttons to include an advanced variable that prompts the buyer to specify How do I resend a PayPal Developer Sandbox account confirmation email?Heres how: Log in to the PayPal Sandbox and open a new window for the PayPal test account you wish to confirm. Select My Account Profile. Select Account information Email. To add a new email address, click Add. Enter an email addressand click Save. Select the email address How do I view emails sent to my Sandbox account?In the PayPal API Sandbox test environment, all of the participants in transactions (test users) are fictional and dont have true email accounts. To accommodate this, the Sandbox has a special self-contained email system. Each PayPal API developer has one inbox which receives all email messages addressed to Can I change my PayPal address to another country?No. Due to banking regulations, you can not change your address to a country that is different from the country you used when you opened your account. If youre moving abroad, youll need to close your existing account and open a new account. If you maintain residences in How do I whitelist my server’s IP address so it can access PayPal APIs?PayPal doesnt require merchants to whitelist specific IP addresses to access PayPal Classic or REST APIs. However, PayPal does offer optional IP address whitelisting features for Payflow Pro and PayPal Manager. Whitelist access to Payflow Pro To increase security, you can specify up to 16 different IP addresses Why did I get the error "Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid..."?Issue PayPal couldnt process a payment request due to an invalid shipping address. Cause Your shopping cart or payment request includes the variable Address_Override=1. This tells PayPal not to allow buyers to edit their shipping address on the PayPal review page. If the address isnt valid, theyll receive Why did I get the error "Sorry, but you cannot view your existing API Signature while your account is unconfirmed" when accessing my API credentials?Issue An error message reported that your existing API Signature isnt viewable. Cause Your PayPal email address isnt appropriately marked as confirmed in our system. Solution If you try to confirm the email address and youre told that its already confirmed, try adding a second email address and About PayPal MoneyPoolsPayPal MoneyPools Overview MoneyPools are an easy and fast way to collect money with friends. Whether you need to raise money for a holiday, a group gift, or for regular shared expenses, just create a MoneyPool and share it with your friends and family. Please note that youre
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