I forgot my login details. How can I regain access to my account?
If you can’t log in because you forgot the email address or password of your PayPal account, don’t worry. You can recover them. Here's how:
- Click Log In at the top of this page.
- Click Having trouble logging in?.
- Enter the email address you use for PayPal and click Next.
- If you've forgotten the email address, click Forgotten? in the email address field and follow the on-screen instructions.
- Select how you want to recover your password and click Next. (You'll be shown some options such as Receive a text, receive an email, answer your security questions or have us call you.)
You were logged out to help protect your account.