PayPal Buyer Protection Policies

Please refer to the applicable User Agreement which sets out the Buyer Protection policy corresponding to the location of the buyer:

Location of buyer

User Agreement

Australia

https://www.paypal.com/au/webapps/mpp/ua/useragreement-full

Austria

https://www.paypal.com/at/webapps/mpp/ua/useragreement-full

Belgium

https://www.paypal.com/be/webapps/mpp/ua/useragreement-full

Brazil

https://www.paypal.com/br/webapps/mpp/ua/useragreement-full

Canada

https://www.paypal.com/ca/webapps/mpp/ua/useragreement-full

Europe - (covering the following European countries only: Bulgaria, Cyprus, Czech Republic, Estonia, Greece, Hungary, Ireland, Latvia, Liechtenstein, Lithuania, Malta, Romania, San Marino, Slovakia and Slovenia and United Kingdom)

https://www.paypal.com/gb/webapps/mpp/ua/useragreement-full

Denmark

https://www.paypal.com/dk/webapps/mpp/ua/useragreement-full

Finland

https://www.paypal.com/fi/webapps/mpp/ua/useragreement-full

France

https://www.paypal.com/fr/webapps/mpp/ua/useragreement-full

Germany

https://www.paypal.com/de/webapps/mpp/ua/useragreement-full

Italy

https://www.paypal.com/it/webapps/mpp/ua/useragreement-full

Japan

https://www.paypal.com/jp/webapps/mpp/ua/useragreement-full

Luxembourg

https://www.paypal.com/lu/webapps/mpp/ua/useragreement-full

Netherlands

https://www.paypal.com/nl/webapps/mpp/ua/useragreement-full

Norway

https://www.paypal.com/no/webapps/mpp/ua/useragreement-full

Poland

https://www.paypal.com/pl/webapps/mpp/ua/useragreement-full

Portugal

https://www.paypal.com/pt/webapps/mpp/ua/useragreement-full

Russia

https://www.paypal.com/ru/webapps/mpp/ua/useragreement-full

Spain

https://www.paypal.com/es/webapps/mpp/ua/useragreement-full

Sweden

https://www.paypal.com/se/webapps/mpp/ua/useragreement-full

Switzerland

https://www.paypal.com/ch/webapps/mpp/ua/useragreement-full

United States of America

https://www.paypal.com/us/webapps/mpp/ua/useragreement-full

Vatican City

https://www.paypal.com/va/webapps/mpp/ua/useragreement-full

Countries not listed above

https://www.paypal.com/ad/webapps/mpp/ua/useragreement-full