Policy Updates

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Policy Updates



Notice of Amendment(s) to Canada Agreement(s)

Issued: April 29 2021


This Page

This page displays policy updates which notify users of important changes to the PayPal Canada User Agreement or other online agreements, policies, or statements. Please go to “Past Policy Updates” to view previous policy updates.


Upcoming Changes

We’re making changes to certain agreements (listed below) that govern your relationship with PayPal. These changes will take place automatically on the corresponding effective date(s) shown below.


Actions Needed

Please carefully review the notices below and familiarize yourself with the upcoming changes. Otherwise, no further action is needed from you. If you would prefer to decline such changes you will need to close your PayPal account prior to the applicable effective date.


Amendments to the PayPal User Agreement

Effective: June 9 2021

  • We are further revising PayPal’s Purchase Protection and Seller Protection to be globally consistent and to further clarify which transactions are eligible for protection.
  • We are clarifying how sending or receiving donations are treated.
  • We are removing volume-based rates for receiving transactions using PayPal Website Payments Pro and Virtual Terminal. Please note that if you are currently receiving such rates, your fees will remain unchanged.
  • We are clarifying that you are subject to any changes that are described on the Policy Updates page at the time you accept the user agreement (which changes apply to you on the indicated effective dates).