Purchase Protection

PayPal doesn’t share your full financial details with sellers and will even help cover the costs when you need to return purchases that aren’t quite right.

Your eligible purchases up to $20,000 are covered by Purchase Protection, securing your transactions from checkout to delivery. Whether you’re item never arrived or you purchased an authentic brand but got a knockoff instead, let us know and we’ll help you resolve it.

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Want to return something? Shipping’s on us.

We’ll cover your return shipping costs for 10 purchases, of up to $30 per return — even if you bought it from the U.S. or anywhere in the world. Simply fill out a form and we’ll take it from there. Limitations apply.

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Security you can count on

We do not share your full financial information with sellers or merchants. And we guard it like our business depends on it—because it does.

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It’s free to buy online

Shopping online with PayPal is secure and you will not pay fees when you buy with PayPal, because it shouldn’t cost you money to use your money.

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